Putneymead Group Medical Practice

Excellent healthcare professionals

Getting through to a person at the practice is extremely challenging, as telephone calls are consistently answered by reception staff who, while not always particularly helpful, tend to direct..

If I could leave 0 stars, I would. Please, don't waste your time. The reception staff are consistently unhelpful and unwelcoming.

I had an appointment with a clinician at the practice and they were absolutely the best doctor I've ever seen. Really kind, considerate, with an easy and friendly manner. Everything you could want..

The reception team is consistently helpful, and the clinician I saw demonstrated exceptional attentiveness and thoroughness. They were among the most comprehensive practitioners I have encountered.

This practice has genuinely made a significant difference to my wellbeing, and it is the best GP surgery I have been registered to. My previous surgery did not address my concerns about my overall..

I have been a patient at this practice for almost a decade. During this time, the standard of care has shifted from being consistently excellent and reliable to feeling disorganised, difficult to..

The practice was previously satisfactory but has experienced a significant decline in quality over recent years. Obtaining an appointment has become extremely difficult and interactions with the..

The clinical staff at this practice are competent and professional, however the front desk team significantly detract from the overall experience. They appear disengaged and frustrated with both..

I have been a patient at this NHS GP practice for over 8 years and have valued the quality of care delivered by the clinical and administrative team. The staff have consistently demonstrated a..

Contacted the practice early in the morning regarding a respiratory concern and received a callback within an hour. An appointment was arranged for the evening at my preferred time. The prescription..

I have nothing but praise for the excellent and timely service provided by this medical practice. Special thanks goes out to the staff member in the administrative department for all their help.

I have had an excellent experience with this GP practice. I am consistently impressed by how straightforward and quick the appointment booking process is. Following a recent procedure, I have..

The clinical staff are excellent and consistently make genuine efforts to assist me. However, I have experienced difficulties with certain reception staff members who appear dismissive and..

Every visit seems to get more frustrating. Getting in touch with the surgery about straightforward matters turns into an unnecessarily complicated process, with miscommunication occurring between..

The online booking system is very straightforward and convenient to use. It's wonderful to have the ability to handle appointments through this digital platform.

Excellent practice. The clinical staff are great and caring. The building is nice and clean. You can access appointments quite easily when needed. Always satisfied with the service. Thank you

I have complex health needs and during the pandemic my wellbeing deteriorated. The practice has been incredibly supportive throughout, prioritising my safety and ensuring I received the care I..

The receptionist at the practice has been fantastic on all of my visits. They have always been understanding and helpful in different ways, consistently going the extra mile to find solutions to all..

I have been attending this practice consistently for a decade and have found the service to be of a high standard. In recent times, I have benefited from specialist visits that occur fortnightly,..