Woodseats Medical Centre
Anonymouse 5 months ago
Poor
Appointment
BadReception
AverageCleanliness
GreatCare
BadRespect
BadSeen On Time
BadA horrible treatment, disrespectful, some bi liers there!!!
This practice is the worst I have ever seen, even if it is of a larger size than many others, and even if they have so many employees 😳 . I would have been supposed to receive fertility care, and I wait for 2 years now, and they keep on making the whole process stretched for no reason... waiting long time unreasonably for appointments!!! On top of all, they make me have many unreasonable phone calls to chase them in this process, plus make me have to visit the practice rather than having my info and details given online or by phone. This last time they were an outrage!!! I had an appointment with a doctor there, and he was super disrespectful!!! Did not listen my complaints and problems, it started to be rude. I asked for some details and he became angry!!! I asked to make a complaint about him and to be sent another doctor! He started to argue and wished to throw me out with some major disrespect!!! I became very upset and I told him I will make a complaint against his behaviour for sure, and that I want to talk to the manager of the practice! He continued to argue and chased to throw me out from the room. (Meanwhile I was sitting on the chair). I then told him clear that I will live him a very negative review for his bad attitude and disrespectfulnes towards me. Then I went towards the door. Meanwhile he was following me, at my back. And when I went out through the door, he pushed a button apparently, for incidents emergency, and started to lie that I have aggresed him and that I have made him feel threatened!!! He was litterally lying, but lying with impertinence. I have NOT aggresed him, what I have done was to ask for another doctor! And after he refused and HE started to argue with me, and wished to throw me out from the room, I complained saying that I will make a formal complaint to his manager and leave him a negative feedback . He is lying a big time. His manager also started to lie after she came, on the hallway. She has not even seen the incident or what has happened, and she refused to take my formal complaint. Therefore I am asking for an appeal and wish to get access to my services as normal. Mostly since I suffered for years now, had surgery, multiple abortions and fertility problems, so I should be treated with dignity and not with disrespect. Should not be delayed in receiving my fertility help and treatment. I should not have to go and chase the surgery for no reason. For sure I should not be lied about in such ugly ways, and instead i should be having my specialist refferal, and not someone arguing with me unreasonably and then him fabricating lies! He also REFUSED to send my refferal straight to the specialist, as it is written on the NHS site, where it says that if I have had fertility issues, i should be sent STRAIGHT TO THE SPECIALIST in fertility . I have been promised an easy fertility care, and now, because of them, they made my pregnancy journey unbearable and hard. Thank you.
Met a compassionate physician who effectively addressed my medical concerns. If only they could improve that unbearable waiting room soundtrack!
Woodseats Medical Centre
David K.
The medical staff consistently demonstrate kindness and professionalism during every interaction.
Woodseats Medical Centre
Anonymouse
This practice is the worst I have ever seen, even if it is of a larger size than many others, and even if they have so many employees 😳 . I would have been supposed to receive fertility care,..
Woodseats Medical Centre
Ben T.
Disrespectful, incompetent, and condescending. Absolutely the most terrible medical practice in Sheffield.
Woodseats Medical Centre
Adam B.
Grateful to Sophie Rhodes for her medical expertise in identifying my condition and recommending antibiotics. I'm already experiencing improvement and feeling more like myself!
Woodseats Medical Centre
Adam W.
Securing an appointment here is practically unachievable. The online scheduling system is a complete runaround - you submit your request only to receive a text instructing you to phone instead. This..
Woodseats Medical Centre
Theresa B.
Exceptional medical professionals who truly listen and engage during consultations. They thoroughly investigate health concerns and prioritize comprehensive diagnostic testing over quick..
Woodseats Medical Centre
Eliza I.
The online booking process starts with a straightforward form, which is a definite improvement over phone reservations. But after submitting, you receive a scheduling link that leads nowhere, with..
Woodseats Medical Centre
Alan R.
Excellent personnel, and the majority of physicians are also commendable.
Woodseats Medical Centre
Shannon S.
Truly, this is the top general practice clinic. Their medical expertise is exceptional, consistently providing accurate diagnoses for both myself and my family members. With two young children under..
Woodseats Medical Centre
Kelly L.
Honestly, Woodseats Medical Centre desperately needs to improve their operations. Recently, I requested a repeat prescription for my sertraline and spoke with an unfamiliar GP who promised to send..
Woodseats Medical Centre
A. T.
The medical professionals here consistently provide exceptional support, far surpassing the care I received at my previous practice. I've deducted one star because of the parking situation - it's..
Woodseats Medical Centre
Adele C.
I'm completely exasperated with this practice. For the second time this month, I've been denied an appointment. They're now routinely redirecting patients to the walk-in clinic on Broad Lane,..
Woodseats Medical Centre
Eug W.
Solid medical facility with a forward-thinking approach. The healthcare professionals are attentive and supportive, and their triage method along with convenient early and late appointment options..
Woodseats Medical Centre
Lizzie B.
Spent hours attempting to reach customer support by phone today, from mid-morning until late afternoon. Despite multiple attempts, I was only greeted by an automated answering machine. This seems to..
Woodseats Medical Centre
Andrew M.
Since transitioning to the new system of exclusively requesting contact through a website form, even for a straightforward prescription renewal requiring clinician review, I've encountered..
Woodseats Medical Centre
Kada R.
Unbelievable. Their customer service is impossible to reach, constantly engaged on the line.
Woodseats Medical Centre
Fiona T.
Top-notch medical attention from multiple doctors and healthcare professionals. When a consultation is truly necessary, we're provided with convenient scheduling options, frequently accommodating..
Woodseats Medical Centre
Ana P.
Absolutely the most frustrating medical facility I've encountered. Every single time I attempt to schedule an appointment, the phone lines are perpetually jammed and impossible to get through.
Woodseats Medical Centre
Shauna V.
Every time I visit, the medical staff impresses me with their warm demeanor, empathy, attentiveness, and genuine interest in listening to my concerns.
Woodseats Medical Centre
Christine M.