RC

Rachel C. 2 years ago • From Google

Rating

Excellent

A new chapter for Millbrook medical Center

For over a decade, I've been a patient at this practice, and prior to the pandemic, I had no complaints whatsoever. However, the past few years have been challenging, prompting me to contemplate switching practices last year due to a series of issues. These included showing up for appointments that weren't actually scheduled, lack of clarity regarding blood test results, and receiving treatments without proper explanations. Nevertheless, my recent visit has completely turned things around. Dr. Frank White, whom I saw this morning, was an absolute revelation. He meticulously went through every detail, leaving me feeling incredibly reassured and confident in my care. While it's common for people to voice their grievances and overlook the positives, I believe this marks the beginning of a new era for Millbrook Medical Center. The addition of new staff members seems to have breathed new life into the practice, and I'm optimistic about the future of patient care here.

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