Nantgarw Road Medical Centre

My relative has been experiencing significant discomfort that has affected their sleep and wellbeing. Both the reception team and the clinical staff member who visited today provided prompt,..

Overall, I feel this practice is quite good. I'm able to book appointments through their online system. For non-urgent matters, I've generally been able to get seen on the same day when the..

I've attended on a couple of occasions recently. The reception staff demonstrated professionalism and provided helpful assistance. The clinical staff consistently maintained a professional approach,..

I was informed that there would be a considerable wait of at least two months before I could be seen regarding medication I require, and I found the manner in which this was communicated to be..

I recently called the practice in the morning to arrange an appointment. The receptionist who answered was apologetic about the wait time and took the time to understand what I needed. She offered..

This practice appears to be poorly managed overall. The reception staff can seem quite abrupt and unwelcoming, and some of the clinical staff come across as rather dismissive and overly..

I found this practice to be disappointing overall. The management and reception team did not meet my expectations, with receptionists frequently citing lack of clinical training when responding to..

We were informed that travel immunisations are not currently available at this practice due to lack of facilities. It seems surprising that such a routine service isn't offered in modern times,..

I have been experiencing ongoing digestive issues and have been unable to work due to significant discomfort. I attended an appointment to see if there was anything that could be done to help. An..

I've had a frustrating experience with prescription management at this practice. On three separate occasions over recent months, I've needed to travel a considerable distance to collect..

Undoubtedly one of the poorest GP practices I have been associated with. Following my relocation to the area in 2020, I registered at the surgery. On each occasion I telephone, I experience lengthy..

During a recent appointment, my wife was informed that mould exposure has no health impact and that diagnostic testing is not available. This response was disappointing, as it seemed either..

The medical centre appears to struggle with appointment availability and lengthy waiting periods, which has created concerning challenges for patients accessing care.

The practice always seems quite hectic, and the team doesn't appear to move with much pace. I find visits there rather unpleasant.

I had a very negative experience during my recent appointment. I felt the clinician was dismissive and didn't take time to properly assess my concerns before concluding the visit. As someone who..

Excellent service this afternoon - I rang and was answered straight away by the receptionist who was very helpful and friendly. They took my details and within an hour I received a call from the GP..

My husband attended reception today and was informed that he requires urgent medical attention, however the earliest available appointment offered was six weeks away. Despite being told that he..

Absolutely dreadful. The practice has difficulty managing prescriptions and coordinating with pharmacies. Staff interactions over the phone are dismissive and lack courtesy.

The service provided falls significantly short of expectations. Obtaining an appointment presents considerable difficulty, with wait times extending several weeks into the future. The clinical staff..

It is extremely difficult to secure an appointment at this practice, with waiting times extending several weeks. Some of the clinical staff can come across as dismissive, and consultations feel..