Vassall Medical Centre

On my third visit to the practice, I found the reception experience to be disappointing. When seeking assistance with appointment queries, I expected a more helpful and welcoming approach,..

This practice has benefited from having a health and wellbeing coach on staff. The coaching service provides valuable support and is an important addition to the care offered here - it would be..

This medical practice operates on an advance booking system for appointments. A small number of telephone consultations and same-day slots are offered on a first-come, first-served basis for those..

I'm very fortunate to be minutes away from this medical centre. I'm always able to get prompt appointments, and the reception team are amazing—efficient, friendly, and discreet. All the clinical..

I really enjoyed what I discovered during my visit, had a great time, and appreciated the friendly staff. Thank you very much.

Outstanding care provided despite the high volume of patients.

Very efficient and helpful - the clinician I see always takes my concerns very seriously.

I have been a patient there for many years and have recently made the decision to switch practices after providing multiple opportunities for improvement. Throughout my interactions with different..

I recently had a telephone consultation regarding weight management and potential treatment options. The clinician demonstrated exceptional compassion when discussing this sensitive subject. Rather..

We have consistently had excellent experiences at this medical centre. The reception team members are invariably courteous and supportive, and we have never experienced difficulty reaching someone..

This is a pleasant practice with a spacious waiting area.

The clinical staff have been excellent, however the administrative and nursing team could benefit from improving their interpersonal approach. Their manner of communication came across as..

The telephone appointment system is unreliable, with calls arriving either significantly before or after the scheduled time. Following a missed connection, a text message was sent placing..

The clinician demonstrated a professional approach and genuine commitment to patient care, consistently striving to make patients feel valued and supported throughout their appointments.

This practice was once excellent, but the experience has deteriorated significantly. Obtaining an appointment has become extremely difficult, with waits extending beyond a week just to secure a..

What a wonderful practice. The clinical team and front desk staff are very welcoming, and the premises are light and spacious. I would be delighted to register here permanently if my location..

Not my regular practice, so I'm unfamiliar with the names of the reception staff or the clinician who saw me, but I can say that everyone here was exceptionally courteous and the clinician who..

This practice used to be a reliable choice, but accessing appointments has become increasingly difficult. I have been attempting to secure an appointment since earlier in the year, and it continues..

The medical centre on Vassall Road is honestly the worst GP practice I have experienced. We called this morning to arrange an appointment as my mother was feeling unwell due to a chronic health..

This practice falls well short of expectations. I regret having given any positive rating at all. I would strongly advise against registering here, as the experience is likely to be disappointing...