The Ghafoor Family Practice
Anonymouse 2 years ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
AverageRespect
BadSeen On Time
BadAbsolute shower !
I have been a proud user of the nhs for over half a century This practice is without doubt the worst I have ever had the misfortune to be registered with There are clear & obvious reasons why this abysmal third rate practice was taken into caretaker management ! Top Tip : Make sure you have sufficient prescribed medication in order to switch to a competent & reputable practice should you need to do so - and if you value your sanity & health you will do so the first opportunity you get ! Anyone thinking of registering needs to read their last Clinical Commissioning Group Review and ask around before doing so. This is a rogue & toxic practice who's ignorant and barley trained *reception* staff are absolute shower with no customer relations skills , zero basic communication skills & less than zero manners . I'm intrigued to know what - if any ! - work experience or relevant educational qualifications any of them possess for the complex & responsible role assigned to them ? They must have been to medical school to give over the telephone diagnosis ? If any of my staff were so rude & ignorant of what a caller was saying they'd find themselves issues with a P45 before the end of their * first * weeks employment. Do you not have any proactive basic vetting or basic competency checks pre-employment there at all ! ? The *reception* staff as a collective are mostly rude & incompetent to the extent of being detrimental to patients health & make arbitrary decisions on patients prescriptions dosage & quantity with no medical training whatsoever. I have reported them direct to Clinical Commissioning Group , don't waste time with local toothless watchdogs go straight to the top with these clowns . Take my advice record & log every telephone conversation with the reception operatives for use in future legal action and find a competent solicitor. How no one has sued them through the courts and taken them to the cleaners yet astounds me ? There is only one *reception* staff who has an earthly clue what she is doing the rest are dangerously incompetent. Its only the apathy of local ( & toothless ! ) nhs watchdogs has allowed these *cowboys* to continue to practice at all. How they have not been shut down is totally beyond my comprehension they are not fit to run a bath ! Either the GP's at the practice are blissfully unaware of how badly their *Reception* is run on a daily basis or they simply don't care - either way they are entirely negligent in their duty of care to patients . As to basic prescription and medicine procurement how a patient at this practice has not come to any genuine harm through their staggering incompetence and laksidasikally inept approach with repeat prescriptions is nothing short of miraculous ! Eventually truth will out about this GP's surgery The great statesman Aneurin Bevan will be turning in his grave that such *cowboys* have been allocated floor space in a building named after him ! Utter shambles !
Disrespectful employees. Waited 3 weeks for a consultation that turned out to be completely pointless, with the doctor simply prescribing ibuprofen to dismiss me. Terrible
The Ghafoor Family Practice
king T.
every enrolled patient pays ££, regardless of whether they ever receive treatment or not? so my assessment is straightforward... FRAUD, Regressive, Terrible, appalling ESTABLISHMENT How could such..
The Ghafoor Family Practice
choudhry I.
Absolutely phenomenal healthcare professional! Couldn't ask for a more exceptional physician who truly goes above and beyond in patient care.
The Ghafoor Family Practice
Chris D.
Absolute nonsense. I called to resolve an issue, and they tell me I have to wait until Monday at 9:00 AM. These employees are completely useless - they're about as helpful as a decorative piece. The..
The Ghafoor Family Practice
Attil K.
It's extremely discourteous how this medical practice operates, and whenever you attempt to contact them, they claim no available appointments, seemingly reserving slots exclusively for Pakistani..
The Ghafoor Family Practice
mehran a.
Every visit confirms this is absolutely the most terrible medical practice imaginable. The personnel are incredibly discourteous, and the physicians are completely ineffective, seemingly content to..
The Ghafoor Family Practice
Anonymouse
I have been a proud user of the nhs for over half a century This practice is without doubt the worst I have ever had the misfortune to be registered with There are clear & obvious reasons why..
The Ghafoor Family Practice
Sofi S.
Absolutely terrible medical practice in Rochdale! Dr. Nausheen was incredibly unprofessional during my consultation today. Her demeanor was shockingly arrogant and dismissive - I'm baffled how..
The Ghafoor Family Practice
Mery a.
I was consistently left unseen by the physician during my visits, which were solely focused on blood testing without any comprehensive medical examination. Moreover, the personnel exhibited a..
The Ghafoor Family Practice
Moiz C.
Dr Ghafoor and Dr Rana are absolutely outstanding, with no room for criticism. However, the receptionists have a habit of disrupting conversations and breaking in during consultations. I was forced..
The Ghafoor Family Practice
Mohammed A.
The staff here are utterly useless and ineffective. In contrast, the doctors maintain a compassionate and highly competent approach. I recall a time when this medical practice delivered outstanding..
The Ghafoor Family Practice
Umar Q.
Medical staff at the front desk are unhelpful, and their phone responsiveness is extremely lacking, in stark contrast to the doctors who are professional and attentive.
The Ghafoor Family Practice
muhammad a.
Extremely unprepared and discourteous personnel. I consistently visited their facility weekly for eight weeks, attempting to obtain a registration document, but was consistently denied with claims..
The Ghafoor Family Practice
Mian I.
Absolutely terrible medical practice. The personnel are incredibly discourteous. They consistently deny scheduling patient consultations. The entire experience is reminiscent of navigating a..
The Ghafoor Family Practice
Durmesha A.
Absolutely terrible customer service - the staff consistently ignore incoming calls, and even when they do pick up, they refuse to schedule an appointment.
The Ghafoor Family Practice
Ahmed a.
This is absolutely the most appalling experience from start to finish, with the reception staff and GPS displaying an utterly disrespectful attitude towards patients. NHS England must launch a..
The Ghafoor Family Practice
Murad62032 K.
I was forced to give a single star just to leave a comment. Let me be direct: these people have no clue what they're doing. A person I know who was a patient at another medical practice was..
The Ghafoor Family Practice
Tatheer F.
Absolutely the most incompetent front desk staff I've ever encountered - what on earth is her problem?
The Ghafoor Family Practice
Jan Y.
The staff at this place are consistently unhelpful and discourteous. When I called about a repeat prescription, they repeatedly interrupted me. I contacted their main line, and the representative..
The Ghafoor Family Practice
Aqeel A.
Total garbage attempting to contact support - phone lines perpetually busy, it's completely ridiculous. Never get through no matter what time you call.
The Ghafoor Family Practice
Rose S.