The Ghafoor Family Practice
A
Anonymouse 2 years ago
Bad
I have been a proud user of the nhs for over half a century This practice is without doubt the worst I have ever had the misfortune to be registered with There are clear & obvious reasons why this abysmal third rate practice was taken into caretaker management ! Top Tip : Make sure you have sufficient prescribed medication in order to switch to a competent & reputable practice should you need to do so - and if you value your sanity & health you will do so the first opportunity you get ! Anyone thinking of registering needs to read their last Clinical Commissioning Group Review and ask around before doing so. This is a rogue & toxic practice who's ignorant and barley trained *reception* staff are absolute shower with no customer relations skills , zero basic communication skills & less than zero manners . I'm intrigued to know what - if any ! - work experience or relevant educational qualifications any of them possess for the complex & responsible role assigned to them ? They must have been to medical school to give over the telephone diagnosis ? If any of my staff were so rude & ignorant of what a caller was saying they'd find themselves issues with a P45 before the end of their * first * weeks employment. Do you not have any proactive basic vetting or basic competency checks pre-employment there at all ! ? The *reception* staff as a collective are mostly rude & incompetent to the extent of being detrimental to patients health & make arbitrary decisions on patients prescriptions dosage & quantity with no medical training whatsoever. I have reported them direct to Clinical Commissioning Group , don't waste time with local toothless watchdogs go straight to the top with these clowns . Take my advice record & log every telephone conversation with the reception operatives for use in future legal action and find a competent solicitor. How no one has sued them through the courts and taken them to the cleaners yet astounds me ? There is only one *reception* staff who has an earthly clue what she is doing the rest are dangerously incompetent. Its only the apathy of local ( & toothless ! ) nhs watchdogs has allowed these *cowboys* to continue to practice at all. How they have not been shut down is totally beyond my comprehension they are not fit to run a bath ! Either the GP's at the practice are blissfully unaware of how badly their *Reception* is run on a daily basis or they simply don't care - either way they are entirely negligent in their duty of care to patients . As to basic prescription and medicine procurement how a patient at this practice has not come to any genuine harm through their staggering incompetence and laksidasikally inept approach with repeat prescriptions is nothing short of miraculous ! Eventually truth will out about this GP's surgery The great statesman Aneurin Bevan will be turning in his grave that such *cowboys* have been allocated floor space in a building named after him ! Utter shambles !
Naseem S.