City Way Surgery Verified

A
City Way Surgery
Statistics
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    288
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  • Verified

    Verified
AVerified

Anonymouse7 months ago

Rating

Bad

  • Appointment

    Bad
  • Reception

    Bad
  • Cleanliness

    Average
  • Care & Treatment

    Bad
  • Respect & Dignity

    Average
  • Seen On Time

    Bad

Absolutely disgusting

Absolutely terrible service. Don't try and get an appointment unless it is absolutely necessary... been terribly sick for a week and try to book an appointment today... need to call at 8 or you don't get an appointment. I was on the line and in a queue at 8... half an hour wait to get someone to answer and say I need to complete an econsult and send the link through.. complete the link and it tells me it can't diagnose and I need to speak to someone (it hasn't notified the surgery). No s***... that's exactly why the f*** I was calling in the first place... but now the queue is more than 30 and I'm definitely not getting an appointment today. Disgusting service... would not recommend... incredibly incompetent.

Source: GP Ratings

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