Blackthorn Health Centre

I'd like to highlight the exceptional care provided by the nursing staff, especially Loren, during my wound recovery process. She skillfully handled the removal of my stitches and closely tracked my..

GP Appointment 18/02/2025 Immense gratitude to Dr Hirst, who truly exceeded expectations in addressing my comprehensive list of medical concerns. I was feeling incredibly anxious about my multiple..

The Blackthorn Surgery epitomizes the numerous failings of contemporary healthcare. Securing an appointment is an exercise in futility, professional referrals are systematically disregarded, the..

Excellent training session! Top-notch customer support Thoroughly satisfied

Absolutely fantastic from start to finish. The healthcare professional I encountered was incredibly warm and helpful, transforming my initial anxiety and concern into a sense of reassurance that my..

The medical practice has become completely disorganized since absorbing patients from Burseldon Surgery's closure. The physicians appear utterly indifferent to patient care, and securing an..

Truly outstanding customer support, much appreciated

Small medical facility catering primarily to the neighborhood population.

Single staff member handling reception on a Monday morning. Spent 35 minutes waiting to return items to the medical facility, with a line of 8 people behind me and only 4 ahead. The waiting area was..

Utterly appalling, scheduling an appointment is impossible! Despite contributing substantially to taxes and national insurance throughout my entire career, when I desperately require assistance,..

Completely and entirely useless. Securing a booking is near impossible. They should just sell the whole operation off to private interests.

What was once a reliable service has now become incredibly frustrating. The practice appears to have a reception team designed to obstruct appointment booking, especially for walk-in patients. Their..

Calling this GP incompetent would be a compliment given their abysmal service. The receptionists are downright hostile, showing zero understanding that every single person walking through their..

Exceptional service from the team Donna completely resolved my problem and followed up with a comprehensive solution!! I hope more employees across the United Kingdom could demonstrate her level of..

Steer clear of this place entirely. It's a complete exercise in futility. Booking an appointment is impossible, even after completing an e-consultation - and this applies even for pediatric..

I sought information about my test results, but Jane at the front desk informed me that no details could be provided until a doctor reviews them, with no indication of when this might occur. I..

Delayed two weeks submitting an online consultation about my health concern. The e-consultation wasn't addressed within their promised timeframe. When I called, I received a prompt phone response..

I was caught off guard when the surgery scheduled a phone consultation via text just an hour beforehand. When the doctor attempted to call from a hidden number, I instinctively declined the call. I..

Paula is an exceptionally compassionate and considerate professional. She demonstrates a warm and caring approach that makes her truly delightful to work with.

I have absolutely no complaints about the medical care I experienced. During our telephone consultation, the staff thoroughly explained my medication options and provided comprehensive guidance...