MP

Michael P. 2 years ago • From Google

Rating

Bad

Admin lost my forms after six weeks

The reception team are pleasant, however I have had difficulties with the administrative department. I submitted some paperwork six weeks prior, and despite being given reassurances throughout this period, I was subsequently told that the forms had not been received. I had been advised initially that the matter would be resolved within two weeks. The administrative team acknowledged that the paperwork may have been misplaced. Additionally, the practice website has been unavailable for a considerable time, which has prevented me from obtaining contact details to follow up on this matter.

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