MM

Michael M. 9 months ago • From Google

Rating

Bad

Admin processes need serious improvement here

Not the practice it claims to be. The entire establishment maintains a rather relaxed approach, and the administrative side is particularly disappointing. This is merely one instance among several concerns. For example, a letter arrived from an external licensing authority regarding a renewal application in early July, yet by mid-September that same authority had still not received a response. The practice requires constant follow-up to ensure they communicate with other organisations. They appear remarkably skilled at providing explanations for delays.

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