Three Chequers Medical Practice
Louilla F. one year ago • From Google
Bad
Admin staff didn't listen to feedback
The administrative team appeared to struggle with active listening, which made initiating conversations challenging for patients. The interactions felt obstructive, with feedback not being acknowledged or acted upon. The approach to patient communication lacked courtesy and professionalism. It was difficult to understand how someone in a front-facing administrative role, particularly when handling telephone enquiries, could operate without demonstrating basic courtesy and respect.
The check-in procedure for the vaccination appointment lacked organisation, and there was a considerable delay despite having a scheduled time slot. The appointment was recorded as covering two..
Three Chequers Medical Practice
Jo D.
I have no complaints whatsoever about this practice. Throughout challenging times, I have been able to reach the team and have consistently received excellent care.
Three Chequers Medical Practice
Ash G.
This practice has not met my expectations and ranks among the least satisfactory healthcare providers I have experienced in the local area. Accessing reception typically requires waiting 15 to 20..
Three Chequers Medical Practice
Richard W.
My wife contacted the practice for a telephone appointment on a Monday in April and received a prompt response, with an appointment scheduled for the afternoon. Following this initial consultation,..
Three Chequers Medical Practice
Louilla F.
The administrative team appeared to struggle with active listening, which made initiating conversations challenging for patients. The interactions felt obstructive, with feedback not being..
Three Chequers Medical Practice
PGS P.
We have never actually met our healthcare provider during our time as patients here, so we cannot comment on their approach. It appears that access to appointments is extremely limited - you almost..
Three Chequers Medical Practice
Ed H.
The team demonstrates genuine commitment. They work with dedication and persistence. They manage challenging circumstances with professionalism. They maintain a positive attitude throughout.
Three Chequers Medical Practice
Mr C.
I was given misleading information from my initial visit. When I went to collect my prescription on the day specified, I found the information provided was inaccurate, which wasted my time. I..
Three Chequers Medical Practice
Private P.
The first Covid vaccination appointment at the Salisbury Cathedral location went smoothly without any complications. Although there were queues, the overall waiting time remained reasonable.
Three Chequers Medical Practice
Lauren B.
The appointment was completed promptly and the entire team demonstrated considerable kindness and helpfulness throughout the visit.
Three Chequers Medical Practice
Jolina J.
I recently attended an appointment at the local clinic for a routine procedure. I would like to express my gratitude to the clinical team, and in particular to one member of staff. This healthcare..
Three Chequers Medical Practice
Sandra B.
I cannot praise the healthcare professional enough for the support provided over the past several weeks, and they will continue to offer assistance as I navigate through challenging health..
Three Chequers Medical Practice
Chris L.
I requested a triage call in the morning on a weekday. Within fifteen minutes, a clinician called me to discuss my health concerns and scheduled an in-person appointment for the following day in the..
Three Chequers Medical Practice
Emma E.
Excellent practice with a wonderful team of healthcare professionals.
Three Chequers Medical Practice
varsh p.
When I called to arrange a vaccination appointment for my child, I was given a time of 13.50 pm. However, upon arrival at the practice, I was informed the appointment was scheduled for 13.40 pm...
Three Chequers Medical Practice
Georgina E.
I attended an appointment for a wound dressing, and the healthcare professional was very supportive in coordinating follow-up care with community nursing services during an extended weekend period...
Three Chequers Medical Practice
Paul s.
In my opinion, this is the finest medical practice in the Salisbury area. The team demonstrates exceptional compassion and kindness throughout. Given my complex health needs, the practitioners have..
Three Chequers Medical Practice
Hilary T.
Outstanding experience. The front desk team were particularly helpful and welcoming.
Three Chequers Medical Practice
Piper K.
I've attended several medical practices in the local area and consider this one to be the best I've experienced. Coming from a larger city centre facility where I felt like just another patient, the..
Three Chequers Medical Practice
i b.
Speedy and well-organised welcoming experience
Three Chequers Medical Practice
Keith F.