Zetland Medical Practice

I was asked to provide feedback regarding my recent appointment with two trainee clinicians who saw me, followed by a consultation with a senior clinician at the practice. I cannot speak highly..

I can't fault anyone at this practice, as I've consistently had positive experiences. The reception team members I've interacted with are always courteous, despite clearly being under considerable..

I was somewhat anxious about attending my appointment, but the staff member quickly helped me feel at ease. They explained the procedures being carried out and offered suggestions regarding minor..

On each occasion I've visited, I've experienced the team to be courteous and supportive.

Seen by a paramedic practitioner. The appointment was thorough, as has been the case with previous visits to this practitioner. They consistently ensure that follow-up care arrangements are clearly..

The non-clinical team members appeared to lack enthusiasm for their roles and displayed what seemed like a negative demeanor both in person and over the telephone. Recent attempts to contact the..

The staff member I spoke with was absolutely lovely and didn't make me feel judged for calling about my health concern. They were very professional yet also friendly, and I'm glad I reached out to..

The reception team provided excellent service and I was previously seen by a doctor who administered my regular injections. During my first appointment with a different clinician for a routine..

I've attended the practice on several occasions over the past year for various health concerns, and I must say the standard of care has been excellent. The accessibility has been impressive. I've..

I had the opportunity to undertake a placement here this year, and found that all members of the team across clinical and administrative roles were enthusiastic, supportive and provided excellent..

The clinical staff are excellent, however the administrative team appears to be under considerable pressure with their workload, which has occasionally resulted in errors relating to appointments..

I have been attending this practice since I was 3 years old and am now 27. I cannot adequately express how beneficial they have been to me. Unfortunately, I experienced a serious health crisis at 18..

This is my local practice. I have consistently been satisfied with the care and service I have received. The practice appears to be well-organised and operates smoothly. Thank you.

The staff were welcoming and I felt that my concerns were genuinely heard.

I have consistently been able to secure appointments for both myself and my family members, even when contacting the practice at later times. The team has consistently demonstrated a welcoming and..

Approachable, understanding, supportive and competent.

Excellent service as usual from the practice - much appreciated 😊

I have been attending this medical practice as a student since September and have thoroughly enjoyed my time here. The practice has provided excellent learning opportunities and all members of the..

I attended this GP practice as a medical student and it was an absolutely outstanding experience. All of the staff members were extremely helpful, knowledgeable and welcoming. The diverse range of..

I was disappointed with the level of care and professionalism I experienced at this practice. I felt that patient care did not seem to be a priority, and the reception staff came across as unhelpful..