Parkway Medical Centre
Dee F. 2 years ago • From Google
Excellent
Administrative team explained the process clearly
I contacted the medical centre as I required an urgent medication pack, and the administrative staff were extremely helpful. They informed me they would forward my request to the GP. The practice called me back early the following morning and arranged an appointment. During my visit, I received a comprehensive assessment and was provided with an appropriate prescription. The entire process was smooth and professional, and I felt genuinely heard throughout. Every member of staff demonstrated compassion and consideration in their interactions with me.
When I initially registered at this surgery after relocating, it had excellent reviews. Following a corporate restructuring, the practice has experienced a significant decline in service quality...
Parkway Medical Centre
GC U.
I have been attempting to obtain a repeat prescription for approximately three weeks without success, as I am unable to reach the practice by telephone and my email requests remain unanswered.
Parkway Medical Centre
Lindsay W.
My family and I began as patients at a practice when it was located in one area. When the original clinician retired, the remaining practitioners relocated to a new location. The experience..
Parkway Medical Centre
Laura K.
We have always received excellent care from all staff at this practice. Massive thanks to the clinical team and reception staff who worked late to see my child urgently and made sure they received..
Parkway Medical Centre
Tony C.
The appointment system appears designed to prevent access to medical professionals unless you arrive with a serious emergency. I would prefer to use private healthcare if I had the financial means..
Parkway Medical Centre
Restless N.
I'm only giving one star because there's no option to give less. This experience has been completely unhelpful. I've struggled to secure an appointment through either phone or in-person requests at..
Parkway Medical Centre
tony h.
I have been attending the centre regularly over recent months, and based on my experience, all members of the team have been outstanding. From those at the front desk through to the clinical staff,..
Parkway Medical Centre
Andrew M.
It has been difficult to secure available appointment slots at this practice.
Parkway Medical Centre
LW L.
I have serious concerns about this practice. Both the clinical staff and administrative team came across as dismissive and condescending during my interactions. While staffing limitations are cited..
Parkway Medical Centre
Sharon H.
I have been seeking assistance for approximately two months without success. My concerns were dismissed as typical, and I became distressed during phone conversations. Despite my attempts to reach..
Parkway Medical Centre
Julie P.
I understand that the medical team faces considerable workload pressures, however accessing their services has become increasingly challenging. My husband was prescribed medication several months..
Parkway Medical Centre
Hazel G.
This practice is excellent with all team members being friendly, attentive and professional. The care provided has been exceptional.
Parkway Medical Centre
Vera K.
An outstanding medical practice with highly skilled healthcare professionals.
Parkway Medical Centre
Dee F.
I contacted the medical centre as I required an urgent medication pack, and the administrative staff were extremely helpful. They informed me they would forward my request to the GP. The practice..
Parkway Medical Centre
Mark P.
The appointment booking process is extremely frustrating, particularly when balancing full-time work commitments. Attempting to secure a consultation requires persistent phone calls, which is..
Parkway Medical Centre
Stacey S.
Can't fault this practice. All of the clinicians we have seen have gone above and beyond for my young child, including occasional follow-up contact after appointments to check that everything is..
Parkway Medical Centre
stephen o.
I made the decision to change my GP practice due to experiencing inadequate service and procedures. I had been a patient at the practice for over 50 years.
Parkway Medical Centre
Michael M.
The service fell significantly short of expectations. I have considerable doubts about the practice's ability to provide effective treatment and ensure appropriate specialist referrals when needed...
Parkway Medical Centre
Tom T.
The appointment booking process is frustrating. Getting through requires calling early in the morning at 8:30am just to secure a phone consultation within the following fortnight. This is..
Parkway Medical Centre
Jeff F.
I have come across several unfavorable remarks about this practice; however, my family and I have consistently had favorable experiences.
Parkway Medical Centre
Ralph s.