CM

Claire M. 9 months ago • From Google

Rating

Bad

Advertised early service doesn't actually exist

I'm confused about why the Practice promotes an early urgent care service starting at 7am when this facility doesn't appear to be available in practice. Why advertise something that isn't operational? Additionally, I'm frustrated about having to ring the surgery again regarding a matter that has worsened and developed further following what I felt was inadequate attention during a telephone consultation earlier in the week. This represents my final effort to resolve this through the Practice before I consider escalating my concerns to the relevant regulatory body.

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