Riverside Medical Practice
Claire M. one year ago • From Google
Bad
Advertised early service doesn't actually exist
I'm confused about why the Practice promotes an early urgent care service starting at 7am when this facility doesn't appear to be available in practice. Why advertise something that isn't operational? Additionally, I'm frustrated about having to ring the surgery again regarding a matter that has worsened and developed further following what I felt was inadequate attention during a telephone consultation earlier in the week. This represents my final effort to resolve this through the Practice before I consider escalating my concerns to the relevant regulatory body.
The practice continues to deliver excellent care as expected. My appointment ran on schedule, and I was greeted by pleasant and professional staff who provided outstanding service throughout. Every..
Riverside Medical Practice
Wendy B.
The staff were courteous and welcoming, the appointment was punctual, and helpful reminders were provided in advance.
Riverside Medical Practice
tracy w.
The visit was quick and efficient, with pleasant and friendly staff throughout the appointment.
Riverside Medical Practice
Nigel G.
The appointment was completed promptly, and I was able to be seen immediately despite arriving ahead of schedule.
Riverside Medical Practice
Laura J.
I have been taking the same medication dose for four years without any problems, but the clinician suggested reducing it by half to observe the effects. I feel uncomfortable being treated as a test..
Riverside Medical Practice
Colette W.
The telephone was picked up promptly. The receptionist proved to be courteous and supportive. Booking appointments proceeded smoothly.
Riverside Medical Practice
Roberto R.
The registration process was remarkably quick and straightforward, which was a welcome change from my previous experience elsewhere. The staff were incredibly accommodating and made the whole..
Riverside Medical Practice
Raymondo N.
The nursing staff provided excellent care.
Riverside Medical Practice
Adam A.
Absolutely amazing, great help and would 100% recommend. The staff member did a brilliant job ensuring I felt calm and provided reassuring support throughout the procedure.
Riverside Medical Practice
Eileen L.
I have been attending this practice for many decades and I continue to be impressed by the high standard of care provided to all patients. The reception team are consistently courteous and..
Riverside Medical Practice
Milita M.
Excellent and efficient service
Riverside Medical Practice
Claire M.
I'm confused about why the Practice promotes an early urgent care service starting at 7am when this facility doesn't appear to be available in practice. Why advertise something that isn't..
Riverside Medical Practice
marie l.
Very pleased with the service at this medical centre. All staff members are extremely helpful and I have never had difficulty obtaining an appointment. If I cannot see the doctor, I can always..
Riverside Medical Practice
Thomas W.
This is an excellent practice where all staff members demonstrate professionalism and friendliness. The team operates efficiently and courteously, and the clinicians stay current with modern medical..
Riverside Medical Practice
Tia T.
Attended an appointment seeking support for neurodevelopmental and mental health concerns. During the consultation, I was told that my difficulties were primarily attributed to life circumstances..
Riverside Medical Practice
wendy h.
This is an excellent and welcoming practice in the area, with particularly friendly and helpful team members.
Riverside Medical Practice
Graham W.
Excellent experience with consistently pleasant and professional service from all team members.
Riverside Medical Practice
Patrick B.
I have had a positive experience so far as a new patient at the practice.
Riverside Medical Practice
Gordon G.
The surgery team provided excellent care from start to finish. I felt well looked after throughout my visit and appreciated the professionalism shown by all staff members. Thank you.
Riverside Medical Practice
Luyen P.
The appointment fell short of expectations. The clinical assessment felt rushed and incomplete. I attended with multiple concerning symptoms including widespread itching and skin irritation,..
Riverside Medical Practice
Ian I.