The Beacon Health Group (Moulsham Lodge)

Absolutely useless service. The Receptionist's condescending attitude was infuriating, and I'm still waiting on a referral letter for my child after nearly twelve months. I wasted three-quarters of..

It's incredibly frustrating when you finally manage to get through on the phone, only to discover there are no appointments available at Moulsham Lodge for the next three days. Why should patients..

Absolutely terrible service. I attempted to schedule an appointment after consulting with a nurse practitioner, but when I tried calling back the following day, it was a nightmare. I had to make 70..

After relocating recently, I visited this medical practice for the initial consultation. The entire experience was streamlined and prompt, with staff who were incredibly supportive. The front desk..

Visiting Moulsham medical practice for the first time, I found the doctors to be incredibly welcoming and kind. The receptionist deserves sympathy, dealing with constant complaints from patients..

Once you secure an appointment and endure the waiting period, everything proceeds smoothly. The standard procedure requires pre-booking medical consultations up to 14 days in advance to obtain a..

Throughout the COVID-19 period, I've received outstanding medical care at this surgical center. Every member of the team has been incredibly kind and supportive. My sincere appreciation goes out to..

Dreadful medical facility, appalling and inhumane treatment, reception employees desperately need proper training, and the clinic appears neglected and resembles a rundown space. They've installed..

I'd rate this experience a zero if possible. For three weeks, I've been struggling to obtain a recurring medication prescription for my infant.

Absolutely the most dreadful medical practice I've ever encountered! Their front desk staff are appalling and the nursing personnel display an utterly disgraceful demeanor! Zero compassion! How can..

The medical staff seems competent, but actually getting an appointment feels nearly impossible. My odds of seeing my physician appear slimmer than encountering the pontiff himself.

Completely worthless and inept, it's impossible to schedule a consultation, they consistently fail to return calls as promised, and they completely neglect to follow through on setting up an..

Unbelievable that this medical practice continues to operate in such a deplorable state - the elderly local residents depend on them for healthcare services, yet they repeatedly fall short, while in..

The unhelpful staff on the phone promise to have someone reach out to schedule an appointment by 6:30pm, but they consistently fail to follow through on this commitment!!

Typically reliable, but currently I'm experiencing significant discomfort and the soonest available consultation is more than a week from now. This situation perfectly exemplifies the current..

I'm bewildered by the recent decline at Moulsham Lodge Surgery, or potentially within the Beacon Health group. What was once a well-run medical practice has now become frustratingly inefficient...

Attempted to schedule my medication consultation, but discovered the earliest available slot isn't until May.

Among the three Beacon Health facilities, this one stands out as the absolute worst. Securing an appointment is nearly impossible, and I'm typically limited to interactions with paramedics. On the..

Impossible to schedule even the most basic consultation. The booking process is a complete nightmare and utterly frustrating.

During my latest consultation, the physician displayed remarkable compassion and empathy. They've conducted various diagnostic procedures and are actively working to address my health concerns...