Howden Medical Centre

Attempting to secure an appointment has proven to be an extremely frustrating experience. After making multiple phone calls, I was informed on each occasion that no availability could be offered...

The practice demonstrates solid attention to physical health matters, however mental health support and understanding appears to be an area where improvements could be made.

The appointment was brief and efficient.

Since first visiting this practice a couple of years ago, I have found the team to be efficient and thorough in their approach. Appointment availability can be limited, as is the case with most..

Experiencing an extended wait of over half an hour to reach reception is not satisfactory.

Having previously attended several other medical practices before registering at this location, I must say how delighted I am with the standard of care provided. I completed an online consultation..

I have consistently had a positive experience.

Have consistently been able to secure appointments or receive telephone consultations throughout an extended period as a family patient at this practice.

I wanted to share my appreciation for the outstanding care I've experienced at this medical centre. The clinician I saw demonstrated remarkable compassion and attentiveness, taking genuine time to..

I've had occasion to use this practice multiple times over the past several years. Throughout my visits, I have consistently received professional support, warm greetings, and thoughtful attention..

The phone service at this practice is extremely poor, with calls going unanswered.

I hadn't needed to visit my GP surgery in years, so I felt quite fortunate. However, a few weeks ago I experienced an injury and received a medical certificate from the hospital. I was informed that..

My concern is not directed at the team members or clinicians. They are approachable and supportive when you manage to reach them. The real problem is that this practice does not appear to be..

The clinical team themselves presented no issues, however accessing them proved to be quite challenging. Multiple attempts were made over several days using both telephone and online methods. The..

I always visit this practice whenever I need medical attention or when a family member requires care for minor health concerns.

Disappointing experience overall. Securing an appointment proved to be quite difficult. The practice fell short of expectations. I previously attended a surgery in another location that provided..

Excellent practice. We feel very fortunate to have access to such a well-organised, smoothly operated facility with a team that genuinely demonstrates care and commitment. The standard of attention..

Howden Medical Centre appears to have implemented digital systems in a way that creates unnecessary complications. The centre requires all patients to complete an e-consult regardless of whether..

Relocated recently and registered as a family, though my partner was unable to attend the initial registration appointment, which resulted in us being removed from the list. While I understand the..

I rang to request moving my child's scheduled appointment to earlier in the day and the receptionist who assisted me was genuinely warm and accommodating. The matter was resolved promptly and they..