Coxhoe Medical Practice

It is difficult everywhere to access medical appointments. I have observed reception staff dealing with challenging interactions from patients, rather than the reverse occurring. Throughout my time..

The appointment ran on schedule, and the reception team were warm and welcoming. The practice nurse provided excellent care, demonstrating both friendliness and clear communication. Overall, a..

The entire team provided outstanding assistance in reaching a diagnosis and providing medication within a couple of hours from when I first made contact by phone.

My mother receives care from this practice and they are excellent. The team members, including clinical staff, administrative personnel and clinicians, are responsive and supportive.

Always manages to resolve things effectively

The past year has been quite difficult for me, and I wanted to express my gratitude to the team. They have been competent, well-organised, and approachable throughout my care.

I cannot thank the surgery enough, especially the staff there. I don't know where I would be without them and their wonderful service x

Poor service experience, with inconsistencies between what the website states and actual patient booking procedures. There were discrepancies regarding opening times, with claims of 8am availability..

I found the interaction with the nurse practitioner to lack empathy. My husband had a similar experience when seeing her. The remainder of the team are all pleasant and manage their roles well..

I'm an elderly male who has travelled extensively and found this practice to be the finest I have encountered throughout my experiences with healthcare services.

The practice has generally been satisfactory in the past, but the standard of care has declined recently. Following an injury to the area around my mouth, there was some confusion about whether the..

The clinical staff did not seem receptive to my concerns about my health, and I felt dismissed and disrespected during my interactions. The reception team also provided information over the phone..

Joined the practice a month ago and have been unable to reach anyone by telephone. Currently facing difficulties obtaining medication refills, which is extremely disappointing given the level of..

A clinician at this practice is a rare find, with exceptional knowledge of complex conditions and outstanding professionalism. They consistently take time to listen with unwavering patience,..

The team at this practice are welcoming, helpful and compassionate. It has been the best GP experience I have had.

This practice has not met my expectations. The reception team's manner was unwelcoming and I felt they lacked understanding of my concerns. Accessing in-person appointments has proven very..

The team here are wonderfully approachable and welcoming. However, there appears to be insufficient clinical staffing, which is concerning given that the practice area has grown significantly and..

Positive experience with the healthcare provider and welcoming team members. The main difficulty encountered relates to appointment availability, particularly for those unable to contact the..

The medical team and entire staff demonstrate considerable helpfulness and demonstrate a good understanding of patient needs.

Due to an administrative error that was not my responsibility, I have been unable to obtain my regular medication that I have relied on for over a decade. The way this situation has been handled..