Hallgarth Surgery

Getting appointments is challenging and the person you are scheduled to see is often not the one you end up with. When you do manage to attend, the waiting area tends to be quiet with limited..

The practice appears to show as open on their online information, however when attempting to contact them by phone, callers are consistently directed to ring 111 or 999 instead, with messages..

It is more likely to win a major lottery than to successfully reach someone by telephone at this practice. The service has become quite poor.

The practice discontinued my medication without prior notification, which resulted in me experiencing withdrawal symptoms. Although they addressed the situation temporarily for a week, the same issue..

I have consistently had positive experiences at this practice and have always received the assistance I required. Given the broader challenges within the healthcare system and resource constraints, I..

I have been a patient at this practice for a considerable time and I have found it to be excellent throughout. The triage system, appointment booking process, administrative team and clinical staff..

The service has shown improvement compared to my previous experience. The reception staff member was welcoming and managed to arrange an appointment for me promptly.

Absolutely disgraceful. I attempted to book an appointment for my daughter by telephone but was left waiting on hold for approximately 50 minutes. I then drove to the surgery in person, only to be..

This practice is disappointing, with difficulty obtaining appointments. Once seen, despite test results indicating a deficiency, medication was withdrawn and further support was not provided when my..

You could have experienced a serious health deterioration during the extended wait time for an appointment or while trying to reach the practice.

The practice has consistently demonstrated availability, and the clinical staff have been excellent throughout my visits.

I can only provide one star as that is the minimum rating available. The practice does not merit a higher rating.

The reception staff can be unhelpful and occasionally rude towards patients. It is difficult to obtain appointments and challenging to reach the practice by telephone. This experience has been..

The medication issue was not handled correctly, and I was assured that someone would contact me to resolve it on that day since no one was available the previous day. However, I did not receive the..

This place could serve as a cautionary tale for surgery management practices! - Getting an appointment is extremely difficult for anyone with work or other commitments - While some staff members are..

I would recommend sending a written letter if you wish to make contact. This appears to be the most efficient method for receiving a response.

Absolutely shocking trying to secure appointments if you haven't got a pre-booked arrangement in place, you're stuck. Get directed to alternative services and then face an unhelpful response, which..

The service at this practice was extremely disappointing. I called at 8:30 in the morning and despite getting through just five minutes later, I was told there were no available appointments. It..

It is difficult to arrange a consultation at this practice.

Disappointing experience at this practice. Appointments were not adhered to and the overall visit felt unproductive. Would not recommend signing up. Not satisfied with the service provided.