Heath Hayes Health Centre
LM
Lou M. 4 years ago • From Google
Bad
I began calling shortly before 8 this morning (though it hardly seems to make a difference as there's always a queue) regarding my young child who had developed a high temperature overnight, along with a runny nose, cough, vomiting and general distress with poor appetite. I suspected it might be more than just a viral illness, possibly a throat infection based on symptoms, though I had ruled out covid through multiple tests. I was offered a telephone consultation later in the day, sometime after 2.30pm. I found it frustrating that a diagnosis would need to be made over the phone without the ability to physically examine the throat, ears or chest. I feel this contributes to pressures on hospital services. I'm disappointed that face-to-face appointments with a doctor don't seem to be available here, with consultations consistently being conducted by telephone instead.
Ptk P.