Woodbridge Practice

I have consistently found the clinical team and support staff to be friendly and approachable. The care I have received has been of a high standard. The practice has also demonstrated considerable..

Called repeatedly on multiple occasions and found the reception staff to be consistently busy and hurried, appearing unfamiliar with the necessary information to assist.

The practice is difficult to reach by telephone. The urgent appointment process could be significantly improved. I am considering switching to a different practice.

It appears that the practice may not prioritize patient wellbeing as much as one might hope. When you contact them, they are frequently unavailable, which is understandable, but when you eventually..

I called this morning at half past eight and was able to get an appointment at ten o'clock with a nurse practitioner. The appointment was excellent - the clinician was courteous and conducted a..

Attempted to contact the practice multiple times today but the line was continuously engaged. This surgery feels like a frustrating waste of effort.

Had my second appointment with the practice and received excellent care. The clinician took time to explain everything I needed to understand about my ongoing treatment plan. I was very impressed..

I recognise that securing appointments at most general practices is challenging in the current climate. When I attempted to book a routine appointment for my child, I was initially informed that the..

Would not recommend this practice to anyone, as the experience fell well short of expectations. The staff conduct was unprofessional and unhelpful throughout. It is disappointing that the practice..

The service provided fell well short of expectations. My partner experienced a lengthy wait of several months to see a clinician, and following a referral for imaging, there has been no contact for..

My partner attended an appointment this morning for a routine injection. Upon arrival, the receptionist's manner came across as unwelcoming and unhelpful. When my partner attempted to explain his..

The practice tends to be quite hectic, and there can be delays in securing an appointment slot.

It seems the phone lines may not be functioning properly.

The reception team's manner was quite unwelcoming, which left me feeling uncomfortable during my visit. I was very disappointed with the overall experience.

The reception team and clinical staff at this practice were unhelpful and dismissive during my visits. I experienced repeated issues with administrative matters including prescriptions and..

I would give a lower rating if possible. Found the medical staff to be unhelpful. I would prefer to attend an urgent care centre instead.

Excellent follow-up care and prompt response times. The only minor point is that the introductory message when returning calls could be slightly shorter, though this is a very minor issue overall.

The experienced practitioners who previously worked at this surgery appear to have moved on to other opportunities. Those currently in place seem rushed during consultations, often not making..

I had a positive experience at this practice. The online appointment booking system through the app was convenient and straightforward to use. The reception team were welcoming and supportive..

I have not needed to contact the practice directly as I maintain good health. However, I am aware of numerous people who have attempted to secure appointments and have found the process quite..