Grove Surgery

Despite the well-known difficulties confronting the NHS, and the typical frustrations we all encounter with endless hold music, I have consistently found Grove Surgery to be highly responsive,..

I'm thoroughly frustrated with the patient care at this medical facility. In my professional capacity, I need documentation of specific childhood immunizations. Over a month ago, I submitted a..

Absolutely atrocious service and conduct - During my entire five-year association with this practice, I required their assistance just once, and the physician completely failed me, squandering my..

Extremely challenging to communicate with a physician, and getting an appointment is nearly impossible. This medical facility falls far short of acceptable standards.

I got a notification to contact the medical practice, so I immediately dialed the number, only to be met with a recorded message stating 'the surgery is currently closed.' It's 2pm on a Wednesday,..

I'm completely frustrated with their customer service. When I finally managed to get in line and reach the front of the queue, all I encountered was an endless, unanswered ringing on the phone line.

Inadequate management of recurring medication requests has occurred multiple times. Extremely subpar approach to prioritization when rescheduling mandatory appointment cancellations. No alternative..

I recently switched to The Grove Surgery due to ongoing dissatisfaction with my former medical provider. I couldn't be happier with my decision, as the level of care I've received has been truly..

Whenever we contact this medical practice, we feel fortunate to have such an exceptional healthcare provider so close by. The reception staff handle challenging tasks, yet they consistently..

I'm sharing my perspective on the care my aging parents have experienced recently, which has motivated me to provide feedback. This morning, I interacted with an exceptionally compassionate front..

I engaged with Sarah Legg twice through meetings and phone conversations. Her referral to RBH led to a prompt initial consultation and treatment. She conducted a thorough investigation of my..

Exceptional medical staff who consistently provide timely care. The healthcare professionals here are always incredibly kind and attentive to both my children and myself. Having a pharmacy..

What used to be an excellent medical practice has declined since relocating to Christchurch hospital. Communication has become nearly impossible, with phone lines seemingly unavailable and patients..

This marked my initial consultation with Nikki Lopez about my persistent health issue She dedicated ample time to thoroughly examine and conduct tests aimed at restoring my complete well-being It..

Incredibly kind and empathetic medical professionals. Truly top-notch physicians who provide exceptional care.

Over time, the medical care has become increasingly impersonal and less effective, with Dr. Gregson being the sole bright spot of excellence. The reception team consistently demonstrates remarkable..

I extend my sympathies to those who have encountered difficulties with this medical practice. From my perspective as a healthcare professional who has experienced illness, I can only offer the..

wonderful individuals who I'm truly appreciative of for taking such excellent care of myself and my loved ones.

Every single staff member at this place goes above and beyond to provide exceptional assistance. Whether you're communicating via phone, online platforms, or speaking directly with nurses, doctors,..

I spent half an hour on hold trying to schedule an appointment, only to be redirected to voicemail without speaking to anyone. The quickest I've ever waited at this medical practice was 40 minutes,..