St Andrews Medical Practice

I've consistently had positive interactions with the medical staff, physicians, and administrative processes. However, the front desk personnel have been a continuous source of frustration. After..

Absolutely no sense of responsibility or prompt service. I submitted a request for a repeat prescription medication five days ago and made multiple phone calls throughout the day, starting at 10am...

Exceptional service provided by Dr. A Koisia Outstanding and attentive customer support Much appreciation.

The scheduled telephone consultation occurred precisely when expected, a notable enhancement compared to the previous imprecise three-hour waiting period. The healthcare professional provided a..

Consistently friendly and supportive front desk personnel, coupled with top-notch healthcare support. Time-sensitive matters handled promptly and with genuine compassion.

Clinical Pharmacist Sarika Patel from St Andrew's Medical Practice demonstrated exceptional compassion and attentiveness during my prescription renewal request. She carefully heard my concerns and..

Dr. Young demonstrated expertise, maintained a professional demeanor, and provided excellent assistance. I appreciate their support.

I recently had a telehealth consultation with Dr. Mendonca regarding my medication assessment. Her expertise was impressive, and she articulated all details with exceptional clarity. Moreover, her..

Scheduling a basic appointment is a nightmare. Every time I call, I'm met with the dismissive response that they're "at capacity." The personnel lack basic courtesy and demonstrate a complete..

Dr. Mendonca and her team provided exceptional care during my visit. The physician was highly professional and attentive, ensuring I felt completely comfortable throughout the appointment. I'm truly..

Scheduling a consultation can be incredibly challenging. The staff handling phone inquiries occasionally display unprofessional attitudes.

Absolutely appalling phone service from the representative! Her demeanor was brusque and disrespectful, demonstrating a complete lack of interpersonal communication abilities. It's evident she has..

My experience at St Andrews was exceptional. The staff provided comprehensive support and ensured I fully understood every aspect of my care. I am truly grateful for their attentiveness and..

Our family has been loyal patients at this medical practice for an extended period, and we couldn't be more satisfied with the healthcare we've experienced. Whenever urgent medical needs arise or..

Dr. Koizia was incredibly compassionate and supportive during our consultation. They took the time to carefully listen to everything I shared, addressed my inquiries thoroughly, and made me feel..

Customer service representatives are discourteous and completely unhelpful when contacted via telephone.

My surgical experience was exceptional from start to finish. The entire team demonstrated remarkable professionalism, warmth, and attentiveness. They excelled in communication, carefully walking me..

Great progress has finally been made, and I hope they continue on this path. Dr. K was exceptional and truly outstanding 🙌

Extremely satisfied with this medical facility. Every physician I've encountered has been wonderfully kind and professional.

My recent medical visit was truly pleasant. From the moment I walked in, the reception team was warm and streamlined, with hardly any wait time. The physician was compassionate and meticulous,..