Chelmer Medical Partnership (Humber Road Surgery)

My physician recommended a medication that I later discovered was contraindicated for me, and I had already been taking it for a week. Additionally, she dismissed previous medical advice from other..

Absolutely terrible customer service, with no available booking slots for an entire week. Phone support involves endless waiting and frustration.

Securing a medical consultation has become incredibly challenging since Chelmer medical partnership took over. Patients are frequently redirected to alternative clinics away from their registered..

I've enjoyed my time with Humber Road Surgery ever since being automatically transferred after Sunrise Avenue's closure. However, the recent merger into Chelmer Medical Partnership has drastically..

Throughout my six-year journey as a patient at Humber Road, I've consistently been impressed by the exceptional care from every staff member. The doctors, nurses, and reception team have..

The employees consistently demonstrate a welcoming demeanor and handle tasks with impressive professionalism and speed.

My long-standing experience with this medical practice has been nothing short of excellent, and I couldn't be more satisfied with the care I've received.

I'm transitioning to a new medical practice due to relocating beyond Springfield, and I wanted to express my sincere appreciation to Dr. Trudi Rogers. She has been absolutely incredible -..

The medical professionals are excellent, but accessing them is a challenge. They've implemented a triage system that determines appointment allocation, with unqualified personnel making decisions...

Highly successful medical procedure with excellent results

Extremely frustrating experience! Substantial challenges arise when attempting to schedule even the most basic appointment! Frequently encountering automated messages stating 'all lines currently..

Since becoming patients at Humber Road, we've been thoroughly impressed by the exceptional care and service. The staff, from receptionists to nurses and doctors, have consistently demonstrated..

Scheduling an appointment is a nightmare with their ineffective communication system. The moment you try to connect, you're met with an impersonal automated message that simply states the lines are..

Attempted to schedule a same-day appointment but encountered immediate obstacles. Called and was informed no slots were available, instructed to try again the following morning. When I called at 8..

Exceptional, attentive, and forward-thinking customer support. The front desk staff consistently demonstrate remarkable courtesy and go above and beyond to assist.

Always quick to assist and consistently supportive during our interactions. Much appreciation!

Mr Leslie Pegram provides exceptional appointment scheduling. I rang up early Monday morning on September 5th and was able to secure a doctor's consultation by 9:30am. The responsiveness is truly..

Exceptional medical procedure. The doctors were outstanding. Welcoming and supportive front desk staff made me feel completely comfortable. I'm confident I'm receiving top-notch care and attention.

I sought medical care at this practice, but was dismayed when an indiscreet front desk employee divulged sensitive personal health information to an acquaintance. The complete lack of patient..

These two medical facilities, along with Tennyson Road surgery, are commendable Parkside needs to recognize how they've failed these locations The front desk staff display disrespectful behavior,..