Bell House Medical Centre

Unhelpful and unprofessional front desk personnel, with a female representative displaying an arrogant attitude during our phone interaction. Urgent need for staff training, completely unacceptable..

The front desk personnel desperately need a crash course in customer service etiquette. It's astounding how nearly all of them come across as discourteous and perpetually unhappy. Someone needs to..

The reception team displays an appalling lack of professionalism, more interested in chatting and entertaining themselves than attending to patients' needs. Scheduling an appointment is incredibly..

I needed to reach out to Bell House Surgery in the late afternoon and the receptionist was incredibly supportive. She assured me that my physician would get back to me promptly, and true to her..

I absolutely will not recommend Dr. Shah to anyone! Who uses an oximeter on an infant of just six months? And he had the audacity to ask us what medical tests should be performed? We departed his..

Terrible healthcare experience. Dr. Crippen and associates demonstrate a complete lack of professional competence and patient care. Their office management is disorganized, and the staff seems..

The most abysmal service I've ever experienced. Dr. Sule could potentially harm you while maintaining a cheerful demeanor. For two years, she's been telling my mother she was scheduled for leg..

Absolutely dreadful customer service at this medical practice's front desk. The reception staff, particularly Ayesha, urgently need training on how to properly interact with and treat patients...

Opening at 8:15 am, I began dialing, but their phone line remained shut until 8:20 am. After that, I was stuck on hold for 20 minutes, and then another 7-8 minutes before a staff member finally..

Dr. Vinod Varghese's professionalism and bedside manner are deeply concerning. His harsh tone and dismissive attitude are appalling. Over the past two years, my family has had 11 encounters with..

Scheduling here is a complete nightmare. You'll wait 15 to 20 days for an appointment. The front desk staff are frequently discourteous. The physicians seem clueless, appearing to rely on internet..

Exceptional service from the front desk staff to the physicians. I've discovered the care offered by all staff members to be outstanding. The team demonstrates remarkable friendliness and support...

I scheduled a telephone consultation at 3:10pm during a workday. Unexpectedly, the physician rang me 20 minutes early and then failed to connect at our agreed time. When I inquired with the office..

The most outstanding medical facility in Luton! The front desk staff are absolutely delightful on every visit. Their warmth extends even to telephone interactions. The physicians are incredibly..

Exceptional general practitioner. Outstanding and compassionate patient treatment

Satisfactory interaction up to this point

One of the absolute worst employees I've ever encountered!

Nearly unattainable to secure a medical appointment

As a senior citizen with diabetes, I'm frustrated by the complete lack of accessible information about the influenza vaccination on their website.

Despite the facility's less-than-ideal layout, my spouse and I have received exceptional medical attention from the healthcare professionals. The staff demonstrates remarkable patience and efforts..