AB

Aruna B. one year ago • From Google

Rating

Excellent

Amazing healthcare service with caring professionals

I'm awarding a full 5 stars for the exceptional service from start to finish, beginning with the swift booking process on Accurex this morning and being contacted within 2 hours for an evening face-to-face appointment. Dr. Michael Zemenides, whom I met for the first time, was incredibly welcoming with a warm smile that instantly put me at ease. He even apologized for running 10 minutes behind schedule, which I found very considerate. During the consultation, he was meticulous in reviewing my symptoms and conducting the examination, and I never felt rushed. He provided advice and made a referral. The reception staff, Joe Herbert and Mary Cronin, were equally fantastic - friendly and informative, especially regarding the new system changes. I left the appointment feeling positive and reassured. Additionally, Dr. Hameed, as a partner, has implemented wonderful improvements that clearly benefit patients. Heartfelt thanks to the entire team for maintaining such high standards of care and professionalism.

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