Orchard Medical Practice

Missed two phone call appointments without any contact, which left me frustrated and reduced my rating to two stars.

Absolutely terrible. Completely unsatisfactory.

Battling a persistent sore throat for several days, I exhausted all available pharmacy treatments and resorted to an online consultation request. The website promised a response within 1-2 hours,..

I've been receiving medical care at this practice for nearly a decade. Previously, their patient service was standard for a medical clinic. Now, it's truly exceptional. They proactively reach out to..

I want to express my sincere appreciation to the exceptional receptionist who demonstrated remarkable service and truly went the extra mile to assist me.

The front desk staff here are incredibly welcoming, with Hannah and Julie standing out as particularly exceptional. They're not just friendly, but also remarkably competent and quick to assist!

What an outstanding healthcare facility. I scheduled a consultation with the doctor through their digital app with ease. The booking process was swift, and upon arrival, my wait time was minimal...

Absolutely the most disappointing general practitioner's practice I've encountered - steer clear at all costs!

Spent the entire day attempting to schedule a medical consultation for my sick toddler, but not a single call was picked up. Truly, if this represents the pinnacle of NHS service, I'm seriously..

Fantastic general practice with outstanding personnel across the board. The reception team is superb, and the nurses are truly remarkable - both courteous and informative about every aspect of..

Is anybody actually staffing this place?

I've been a patient at Orchard Medical Practice since the mid-1990's, after experiencing serious medical issues with my previous doctor. What a transformative change! The staff here consistently..

I've been with this Medical centre for a decade, and frankly, their service barely meets basic expectations. If you have any alternative healthcare options available, I strongly recommend exploring..

We consider ourselves truly fortunate with this medical practice. Many of our acquaintances struggle to even reach their healthcare providers by phone and face extensive delays when scheduling..

Exceptional customer support that truly stands out - absolutely no complaints. The team consistently demonstrates a helpful and accommodating attitude. Highly recommended! 👍

I've been stuck in the waiting room for an entire hour. Despite arriving precisely at my scheduled time, there's been zero acknowledgment from either the receptionist or the doctor. Supposedly, the..