Colne Road Surgery

I've been a patient at this medical practice since Dr. Khan was in charge, but since Dr. Sha took over, the quality has drastically declined. Whenever I try to call, they rarely pick up the phone,..

One of the most terrible GPS services I've ever encountered I've resided in numerous regions across this nation And this GPS ranks among the absolute worst To anyone considering registration, I..

Scheduling an appointment was an incredibly frustrating experience, taking six weeks of persistent phone calls before I finally secured a slot. Even after all that waiting, I was met with a hurried..

I've been stuck on hold as the first caller for three-quarters of an hour with zero response. This is even more frustrating considering I had already attempted contact from another phone line and..

Courtney conducted our blood tests with remarkable professionalism. Her efficient manner and warm demeanor quickly helped my husband feel relaxed and comfortable during the procedure.

Top-notch customer support that truly exceeded my expectations

A compassionate and attentive healthcare professional who thoroughly walked me through every detail.

The employees consistently demonstrate exceptional courtesy and are eager to provide outstanding assistance. I've been thoroughly satisfied with every interaction and the quality of service they..

The front desk staff was incredibly courteous and accommodating during my interaction.

Utterly disgraceful medical procedure, revolting conduct from personnel and physicians who show zero concern and fail to respond even after an urgent 111 call. Completely intolerable - I will be..

It's decent enough if you consistently see the same physician, but things can get tricky when you end up with different doctors each visit.

The front desk staff demonstrated exceptional courtesy and maintained a highly professional demeanor throughout my interaction with them.

Excellent customer support, much appreciated! 👍

Incompetent front desk staff who are clueless about their communication systems and office procedures. They consistently fail to relay messages, despite multiple requests on different days...

Exceptional customer service, especially from the receptionist Dylan. I called seeking guidance and was immediately scheduled for my infant's medical consultation. Dylan's dedication and helpfulness..

The customer service representative was incredibly kind and supportive, assisting me in scheduling an immediate appointment for my mother with remarkable efficiency.

Recently, my consulting work has been promising. I'm beginning to see a path forward and feel optimistic about the future.

I am utterly exasperated and let down by the persistent problem of extended wait periods at Colne Road Surgery. The recurrent delays stem mainly from physicians arriving behind schedule, creating..

What a delightful surprise to see Saeeda returning to her position at reception, she truly is an invaluable member of the Colne Road Surgery team. She consistently goes above and beyond in..

Utterly incompetent medical professionals. What kind of physician prescribes antibiotics and evaluates respiratory issues without even conducting a proper chest examination? They clearly just want..