The Elms Medical Centre

My son attempted to schedule an appointment and spoke with the receptionist, who assured him the doctor would contact him after 1:30pm. As time passed and no call came, he followed up at 4pm, only..

Lorna, who works at the front desk, was absolutely wonderful—incredibly supportive, compassionate, and professional during our phone conversation. She transformed what could have been a complicated..

It's a hit-or-miss situation depending on the reception staff. My partner and I have found the doctors themselves to be fairly satisfactory. One receptionist stands out as incredibly supportive and..

Miles ahead of the neighboring Brownlow and Sandringham establishments, this place truly stands out from the competition.

The reception staff here are absolutely abysmal. For two consecutive days, I've been attempting to schedule an appointment starting at 8 AM, and each time someone picks up the phone, they promise to..

Fresh to the practice, and I've already had two wonderful encounters within a week. The screening nurse was delightful. When I needed to address another concern, I rang at 8am and utilized the..

I initiated contact around 8am via the automated callback system. Reception responded within thirty minutes and promptly arranged a same-day GP consultation. The physician returned my call shortly..

Impossible to secure an urgent medical consultation, scheduling appointments is extremely challenging, and the front desk personnel appeared disinterested and eager to end our call abruptly, showing..

Completely unacceptable. Previously registered at The Elms, I relocated to the Wirral and switched healthcare providers. Upon attempting to schedule an appointment with my new GP, I was informed..

The sole drawback of this service is the lengthy waiting period. However, once you're past that, the front desk staff are courteous, understanding, and incredibly supportive. You're added to a..

Quick to reply and incredibly supportive.

The reception team was welcoming and supportive, but certain physicians exhibit a dismissive and belittling demeanor. They seem uncomfortable with questions or patient feedback, and if you express..

Throughout the past four years, this medical facility has consistently exceeded my expectations, delivering exceptional service from their welcoming front desk staff to their compassionate and..

Repeatedly dismissed by healthcare personnel, I'm struggling with multiple medical conditions, yet because my symptoms aren't life-threatening, securing an appointment seems impossible. The..

Just had my inaugural appointment at this medical practice since relocating. I submitted an online consultation at 09:49, and remarkably, the physician rang me back by 10:01, swiftly developing a..

The medical procedure here is top-notch. The front desk staff are consistently welcoming and approachable, and the doctors are absolutely excellent. I couldn't be more satisfied with the care I've..

This medical practice stands out as the top healthcare facility I've encountered since arriving in the UK four years ago. The physicians demonstrate exceptional compassion when interacting with..

GP provides satisfactory service and meets expectations adequately.

I've just wasted half an hour trying to reach a representative. When I finally got through, I was informed that the next available smear test is in January, and they suggested I contact the Access..

I've been a patient here for a few years now, and my experience has been consistently smooth. Whenever I call for medical advice, the general practitioner responds promptly, typically within an..