MC

Maria C. one year ago • From Google

Rating

Excellent

Amazing medical service that truly cares

After relocating from Essex to Manchester, I meticulously researched GP services and chose Vallance Medical. I firmly believe in acknowledging excellence when it's warranted. This surgery stands out as the most helpful and efficient medical practice I've ever encountered, while maintaining absolute professionalism. When you contact them about seeing a doctor, they typically return your call within half an hour. Their approach is genuinely compassionate, and they readily offer same-day face-to-face consultations when required. Doctors consistently follow up with test results via telephone. During my time here, I needed a wheelchair service referral, which was processed immediately - they genuinely go above and beyond. This exceptional attitude seems to permeate the entire organization. Unlike stereotypical receptionists who can feel like barriers, these staff members are incredibly supportive, actively helping patients access necessary services and maintaining excellent communication with the in-house pharmacy. Ultimately, although I'll be leaving Manchester within a year, I'm so impressed that if it were possible, I would gladly travel from Essex just to continue receiving care here. As a healthcare professional with over three decades of NHS experience, I cannot emphasize enough how outstanding this practice is.

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