A

Anonymouse one month ago

Rating

Excellent

  • Appointment

    Excellent
  • Reception

    Excellent
  • Cleanliness

    Excellent
  • Care

    Excellent
  • Respect

    Excellent
  • Seen On Time

    Excellent

Amazing service .

Initially I rang on a Friday afternoon, on my return from an Easter holiday, not expecting to get an appointment before the weekend. I received a call back within 30 mins asking me to go in at 4.30 pm to see Alison Pisani. Alison was prompt and efficient in her assessment, showing much empathy to my situation. Diagnosis made and medication collected from the very speedy dispensary, I was home within the hour with a promise of a phone call from Alison on the following Friday 17 April. Unfortunately my situation did not improve and following the promised call from Alison on the Friday , I was back to the Surgery for further assessment mid morning. With stronger medication prescribed . I was again home by lunchtime. Again Alison was extremely kind and sympathetic to my case ,promising to call again on Friday 24 April. Still not fully better by the 24 April , Alison saw me again and prescribed a longer course of medication. Finally today Monday 27 April, I feel as if I have turned a corner and am improving . Alison again as promised is going to call on Friday and hopefully I will no longer need her services ? I am so impressed with the attention I received from Alison Pisani at Fordingbridge Surgery , she has been a model example to the profession for her tenacity, kindness and efficiency. I am so grateful for her support and kindness with my situation. Thank you so much , Alison.

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