DB

Dave B. one year ago • From Google

Rating

Excellent

Amazing service at grove house surgery

Since moving to the area a year ago and switching to Grove House Surgery from my previous practice, I can confidently say this is the most exceptional medical facility I've ever encountered. It genuinely reminds me of how healthcare used to be decades ago, before the NHS became more complicated. This weekend, when I wasn't feeling well, I called the surgery at 8:50 and was astonished to receive a callback within five minutes from a delightful staff member who carefully listened to my health concerns. She promptly arranged a same-day appointment at noon, which I found incredibly impressive. Upon arrival, I was seen immediately by clinical nurse Celia Knight, who was incredibly compassionate and professional. Celia was meticously thorough, ensuring she documented every detail of my condition. She swiftly sent a prescription to my local pharmacy, and I had my medication in just thirty minutes. My heartfelt gratitude goes out to the entire Grove House team, with special thanks to Celia for her outstanding care.

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