Riverside Surgery

Just completed my initial visit with this practice! Absolutely stellar front desk service!! Swift!!! And incredibly competent medical staff. If I could rate them higher than five stars, I absolutely..

Extremely unprofessional and discourteous front desk staff member with a complete disregard for basic customer service standards

I've consulted multiple physicians at this clinic, and they've consistently been excellent. On two instances, I experienced a problem with a misplaced prescription, but the staff handled it..

Compassionate and welcoming medical professionals who provide a warm, personable approach to healthcare.

Their website should clearly indicate the lunch break hours and when they resume operations, as the current lack of information is inconvenient for potential customers.

Warm and approachable reception team with excellent customer service and a professional demeanor. Medical staff, including physicians, nurses, and healthcare assistants, demonstrate extensive..

After changing my healthcare provider to this medical practice, I've encountered two frustrating instances of administrative disorganization. 1) I requested a prescription, and they confirmed I..

I transitioned to this medical practice after my previous clinic, Greenway, merged with St Caths. The previous doctors and administrative team were completely ineffective. Since switching to..

Utterly appalling medical service. I've recently started using their new PATCHS system for submitting healthcare requests meant to be evaluated by a doctor. However, each time, a receptionist merely..

Excellent medical staff. While scheduling might require some persistence, you can typically secure a same-day consultation if the situation is urgent.

Truly exceptional doctor and healthcare experience!!!!

Refused to provide a prescription for my son's weight loss medication. Despite weighing 180 kilos, they claimed Wirral won't authorize mounjaro. Complete deception - now I'm forced to seek..

Receptionists block essential medications like insulin, refusing to forward prescriptions without approval from doctors or hospital consultants, forcing CQC intervention. Their conduct is morally..

I've recently started with this medical practice and it's actually quite decent, especially now that I can manage my own prescriptions. Previously, when I was using Boots pharmacy across the bridge,..

The front desk staff are hostile and obstruct medical treatment, consistently challenging and contradicting the surgical consultants' recommendations. Securing an appointment for your child is..

The team at this medical practice consistently provides top-notch service. I can always count on receiving a prompt response from Patchs, and the front desk personnel go above and beyond to..

I've been coming to this place for 67 years, and the receptionists are absolutely terrible, treating patients like they don't matter. The old medical center was wonderful, and Dr. Jones was simply..

The medical staff are excellent, but echoing other reviews, the front desk personnel are terrible! I called to schedule an appointment after receiving a text message, initially being told they were..

What an absolutely outstanding medical procedure! The entire team demonstrates exceptional qualities - they're incredibly supportive, understanding, compassionate, and highly skilled. Unlike many..

The employees are welcoming and it's clear they genuinely prioritize patient well-being.