Barton Hills Medical Group
Beverley J. 2 years ago • From Google
Excellent
Amazing service miles better than my old gp
I recently registered with this medical practice, and the contrast with my previous general practitioner is absolutely striking! The front desk personnel are welcoming and supportive - actively helping to resolve any issues that arise. Case in point: I needed a repeat prescription but wasn't set up on the system or linked to my new GP through the NHS app - they immediately guided me to the correct request forms, and my medication was ready by the next business day! Truly exceptional. My family and I have experienced superior care in just 4 months compared to our entire 7-year stint at our former clinic (steer clear of Woodland Ave!!!). Had I solely relied on Google review ratings, I would have undoubtedly done a great disservice to myself and my family. Sometimes you require a point of comparison to truly appreciate the difference between subpar and excellent service. I was even offered multiple date options when booking a routine cervical screening! I had almost forgotten what it felt like to have some control over when I could be seen.
Absolutely the most disappointing product I've encountered.
Barton Hills Medical Group
Alicja A.
Terrible (according to my wife's dad's firsthand account).
Barton Hills Medical Group
Barry B.
The recently implemented triage process performed exceptionally well today. From initial inquiry to consultation and subsequent medication prescription at the pharmacy, the entire procedure took..
Barton Hills Medical Group
Tenesha R.
This GP practice seems uniquely dedicated to serving only the unemployed, elderly, and stay-at-home parents, with absolutely no consideration for working professionals. Their receptionist has become..
Barton Hills Medical Group
Rebekah R.
Dr. Siddique consistently demonstrates a dismissive attitude, lacks professionalism, and completely ignores my medical input and worries.
Barton Hills Medical Group
Phil T.
Every time I visit, I'm met with top-notch, highly skilled service.
Barton Hills Medical Group
Beauty P.
I visited my local doctor's office at Barton Hills Medical Group today, 13/09/2024, to have blood drawn. The phlebotomist, Sangeeta, was exceptionally courteous and welcoming. Her demeanor was..
Barton Hills Medical Group
Eimhear M.
Absolutely terrible customer support Nobody responds Urgent situation with my partner, and I can't even get a single person on the line
Barton Hills Medical Group
Chris O.
I had been a patient at this practice and consistently experienced excellent service from all staff members, with the sole exception of the owner, who was consistently discourteous and brusque..
Barton Hills Medical Group
David N.
Utilized the New Triage System on two occasions, receiving impressively quick and efficient service both times.
Barton Hills Medical Group
Shab C.
I've been a patient at this medical practice for seven years and while the physicians consistently perform their duties professionally, the overall system is deeply flawed. It's virtually impossible..
Barton Hills Medical Group
Sarah G.
It's impossible to make contact with this company's support team. Despite following their specific instructions to call during morning hours, as brusquely directed by the receptionist, communication..
Barton Hills Medical Group
israr a.
Joining this medical practice was challenging at first due to scheduling difficulties, but the staff's quality more than makes up for it. Both my wife and I consulted with Dr. Perera, who impressed..
Barton Hills Medical Group
S U.
I submitted a request for my travel immunization, but the clinic was unresponsive even after I followed up multiple times. As a result, I had to go on my international trip without receiving the..
Barton Hills Medical Group
Pauline H.
Scheduling an appointment here is an incredibly frustrating experience. I spent well over half an hour attempting to connect, and when I finally reached the front of the line, the call abruptly..
Barton Hills Medical Group
habib m.
Secured a hassle-free and straightforward booking, and was greeted by a helpful healthcare assistant who addressed my concerns comprehensively. The clinic was relatively quiet during my visit, which..
Barton Hills Medical Group
Bridget H.
I consistently observe that the front desk personnel make every effort to secure an appointment. They shouldn't be blamed when available slots are fully booked. The issue lies with the current..
Barton Hills Medical Group
Philip H.
Outstanding primary healthcare facility that truly stands out.
Barton Hills Medical Group
Dawn J.
The front desk personnel were incredibly supportive and accommodating.
Barton Hills Medical Group
Morris C.
Highly competent medical staff who provide top-notch care with a warm and welcoming approach.
Barton Hills Medical Group
Jason P.