MK

Mi1 K. one year ago • From Google

Rating

Excellent

Amazing service with quick gp online requests

I've been a patient at this practice for two decades, and while "ask my gp" might not appeal to everyone, I genuinely believe it's the most incredible improvement to the surgery. Compared to my friends' medical practices using the same system, I feel incredibly fortunate! They're amazed that I receive responses for requests on the same day (even for non-urgent matters), and I can confidently say I've never waited more than an hour for a reply. I occasionally feel slightly uncomfortable selecting "face to face" appointments when they seem reluctant to see patients in person. Being prescribed antibiotics for conditions they haven't even properly examined feels somewhat inappropriate, but overall, I'm quite satisfied with the surgery. I'm curious whether some other reviews might be referring to a different practice, as they mention names that definitely don't work at Vine House Surgery in Grantham!

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