TK

T K. 9 months ago • From Google

Rating

Excellent

Amazing support from a caring healthcare professional

Regarding Kauser (apologies if the spelling is incorrect), I must share my experience with this medical practice. Over my three-decade association with the surgery, I've typically been patient with minor frustrations. However, the reception staff's consistently unhelpful attitude finally pushed me to file my first formal complaint. Kauser, in contrast, was incredibly responsive and addressed my concerns effectively without allowing the situation to escalate further. She has been proactively supportive since our initial interaction. When subsequent issues arose with the reception staff, Kauser again stepped in and resolved matters impressively. Her professionalism and commitment to patient care are remarkable, and the surgery would undoubtedly benefit from having more employees with her exceptional approach to customer service.

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