Moorlands Surgery

The team was incredibly courteous and welcoming, providing top-notch service with a warm and approachable demeanor.

I have nothing but praise for the exceptional customer service I experienced today. The staff went above and beyond to assist me, demonstrating remarkable compassion and support. Their dedication..

The medical practice is a complete disaster when it comes to medication delivery and communication. Prescriptions are consistently delayed or missing at the pharmacy, and their phone lines are..

Used Ann's e-consultation service and was initially told to expect a reply by Tuesday, but by Friday afternoon, I was pleasantly surprised. A nurse reached out within 60 minutes, conducted a phone..

Absolutely dreadful service without exception - this isn't just an isolated incident. The reception staff are discourteous and arrogant, with one being so appalling that the manager compelled her to..

The medical attention was acceptable, but their prescription handling is completely dysfunctional. Attempting to contact them is an exercise in frustration because their phone line is consistently..

When you place an order, the prescription is never delivered promptly, and they consistently attempt to minimize expenses, resulting in a complete waste of time for this surgery.

Stay away from the phone lines! You're forced to trudge to the medical center despite being far too sick to venture outside, just to get any attention from healthcare providers!

Complete waste of time. Spent over 90 minutes waiting for an appointment due to the doctors' massive delays... then received a mere 30-second consultation before being dismissed without any genuine..

Absolutely exceptional medical procedure.

Abysmal service - critically undermanned, discourteous and invasive front desk staff. Anticipate extended telephone wait times and disappointing resolutions when attempting to contact them.

Extremely overcrowded, with most employees being friendly, but a handful seem completely disengaged and unwilling to provide assistance.

Morrlands is an absolute disaster 🤬🤬🤬 I just wasted 30 minutes on hold, only to be abruptly disconnected. How am I supposed to schedule a crucial midwife appointment when your service is this..

Absolute worst service I've ever encountered! Abandon this company immediately, switch to any alternative, or you'll face terrible mistreatment and complete disappointment with zero assistance! I..

Dr. Hodgson performed an exceptional procedure, and despite my initial reservations about switching from my usual doctors, she quickly put me at ease. Her expertise and bedside manner are truly..

Over the past quarter-century, this medical practice has significantly declined in quality. Their so-called "emergency" appointment system, particularly the 8am rush, is completely ineffective. By..

Some staff members at the reception are delightful, while others come across as somewhat haughty. I've yet to encounter a doctor who isn't kind, with Dr. Cooling being particularly compassionate and..

Top-notch medical professionals, but their telephone accessibility is incredibly frustrating

The primary issue lies in scheduling consultations, coupled with the frustratingly long waiting period of seven to ten days before my medication becomes available for pickup.

GOT CAUGHT MUNCHING A CHICKEN PASTRY NEAR GREG'S BY THE PRESCRIPTION STAFF, WHO IS ALSO AWARE I'M ON COMPLAN. MISTAKING HER FOR A MEDICAL PROFESSIONAL, SHE CLAIMED SHE'D HALT MY TREATMENT. I'M..