Twyford Surgery
Trudie F. one year ago • From Google
Bad
Anima app fails to address my medication concerns
I reached out to my GP Surgery through their Anima app to discuss a potential adjustment to my current prescription. Initially, I was optimistic when a response appeared in my inbox on the same day... but that quickly faded upon reading the message. They claimed to have "developed an action plan" and summarily dismissed the case, suggesting I review my Repeat Prescriptions. Upon checking, I discovered the GP had simply issued another prescription for the exact same medication I'm already taking!! With the case now closed, I'm left without any means to follow up. This experience is entirely consistent with the majority of my interactions with Twyford GP Surgery over the past three years, which have been consistently frustrating. Utterly ineffective.
I reached out to my GP Surgery through their Anima app to discuss a potential adjustment to my current prescription. Initially, I was optimistic when a response appeared in my inbox on the same..
Twyford Surgery
Kathy A.
I reached out via email first thing Monday morning regarding medication. The physician responded prior to 9:00am. The prescription was processed and ready for pickup by midday. The service was..
Twyford Surgery
Andrew R.
Reaching them via telephone might pose some challenges, but they offer a convenient online reservation platform. The medical staff demonstrates professionalism, compassion, politeness, and..
Twyford Surgery
Luca O.
Getting an appointment here is nearly impossible before 8:05 am. The process of becoming a medical professional would be faster than securing a consultation at this clinic.
Twyford Surgery
Karly K.
Securing a same-day telephone consultation is typically straightforward. Throughout my pregnancy and postpartum period, all medical professionals - doctors, nurses, and midwives - were exceptionally..
Twyford Surgery
kmrs j.
Regrettably, this feels like a factory-style medical experience; scheduled consultations are consistently missed, and when you finally meet a physician, the interaction feels hurried and..
Twyford Surgery
James O.
Scheduling can be challenging during peak times, but overall, I appreciate the staff's approachable and helpful nature.
Twyford Surgery
Jean M.
Navigating to my physiotherapy appointment, I was directed to enter through a rear entrance of the facility.
Twyford Surgery
Steve W.
I've been consistently impressed with this medical facility, particularly their pharmacy services. Today, when my prescription wasn't initially approved, Krissy promptly reached out to the physician..
Twyford Surgery
Peter B.
Plenty of room, quite satisfactory.
Twyford Surgery
damien m.
Getting an appointment at this medical practice is incredibly frustrating. I attempted to schedule a follow-up two weeks before my vacation, but was only offered a slot two days after I return. They..
Twyford Surgery
Charlotte K.
A warm and compassionate service that I deeply appreciate. Securing my prescription can be challenging due to availability constraints, but Krisy and the medical staff (especially during urgent..
Twyford Surgery
Alice N.
Terrible reservation process, particularly challenging for working professionals
Twyford Surgery
Steve S.
Getting an appointment at this practice is a nightmare. The front desk personnel are dismissive and arrogantly believe they can assess your medical eligibility through a brief phone conversation...
Twyford Surgery
Penny S.
Outstanding customer support from the employees, yet the phone and internet connectivity is utterly abysmal.
Twyford Surgery
Daria T.
I've been struggling to schedule an appointment for three consecutive days without any luck. This morning, after spending 45 minutes attempting to connect, I ultimately abandoned my efforts. My..
Twyford Surgery
Darren S.
Getting an appointment here can be challenging, similar to many medical practices. The reception team can be somewhat difficult to navigate. Their online booking system is functional, though not..
Twyford Surgery
SuccessNinja F.
I contacted their office today due to experiencing chest pain and significant anxiety, and they callously instructed me to ring back tomorrow! This is absolutely unacceptable and represents a..
Twyford Surgery
Sue C.
After enduring an incredibly challenging circumstance where we were essentially abandoned by our previous doctors following 36 years of care, Twyford Doctors Surgery has mercifully welcomed my..
Twyford Surgery
mo r.
Terrible service through and through. I was bombarded with calls starting at 8 am and finally got through at 8:30, only to be told that all phone appointments were already fully booked. The..
Twyford Surgery
Trudie F.