Little Waltham Surgery
Kal K. one year ago • From Google
Bad
Anima appointment system fails patients miserably
Since Anima's launch, securing an appointment or reaching a representative has become virtually unattainable. The current state of affairs is utterly disgraceful. The online booking process is incredibly frustrating. Previously, waiting in line was tedious, but now the digital system completely locks out users when it reaches maximum capacity, leaving everyone helpless until it becomes available again. The booking procedure urgently requires a comprehensive review and overhaul. While the staff demonstrate a willingness to assist, they are fundamentally constrained by the system's limitations.
Since Anima's launch, securing an appointment or reaching a representative has become virtually unattainable. The current state of affairs is utterly disgraceful. The online booking process is..
Little Waltham Surgery
Alan W.
Having been absent from the medical practice for a decade, I recently required an appointment, and I'm delighted to share that every aspect of my interaction was exceptional. From scheduling to..
Little Waltham Surgery
Dilipkumar P.
Thoroughly satisfied with the surgical procedure, which significantly surpassed my prior medical experiences
Little Waltham Surgery
Emma C.
Since relocating to the village recently, I am thoroughly impressed with this medical practice. Booking appointments has consistently been quick and straightforward, and I've invariably been called..
Little Waltham Surgery
mono m.
Thus surgery compensates its doctors £42,000 annually yet bills the NHS £360,000 for those same doctors! I'm planning an awareness campaign outside soon to see if direct public exposure will make..
Little Waltham Surgery
Sarah H.
If I could award zero points, I absolutely would! I've been a patient here for years, with consistently inconsistent service. The front desk staff are nothing short of rude and dismissive. They give..
Little Waltham Surgery
Z Z.
Julie at the front desk is hands down the most repulsive and discourteous individual I've ever encountered!! I cannot comprehend how an organization would employ someone with such an abhorrent..
Little Waltham Surgery
Louise M.
Utterly frustrated by the impossible phone access. Spent 360 futile attempts between 8pm and 8:40pm. Following day, made over 60 calls just to secure an appointment. Patient diagnosed with sepsis,..
Little Waltham Surgery
Abby D.
I recently tried the Anima online service and I'm thoroughly impressed. After completing their web form, I received a response in under 60 minutes and secured an appointment for the very next day...
Little Waltham Surgery
Huihui S.
Can they actually be open this Saturday?
Little Waltham Surgery
Sally W.
I visited the medical facility in Great Notley this past Wednesday, December 5th. I would like to commend Jane, the Nurse Practitioner, for providing exceptional, comprehensive healthcare. Her..
Little Waltham Surgery
Thomas T.
Highly skilled professionals who carefully addressed my unique medical needs related to 22q11 deletion. Demonstrated remarkable efficiency during the challenging Covid vaccine distribution period.
Little Waltham Surgery
Juan J.
I'll aim to be concise. The journey to secure an appointment dragged on for more than a year. Once I finally got in, I felt completely disregarded and poorly attended to (my entire consultation..
Little Waltham Surgery
Jess J.
The service is completely unacceptable! With a newborn child, we were denied our scheduled visit because we arrived 20 minutes behind schedule after our baby experienced an unexpected incident en..
Little Waltham Surgery
Ellie G.
Mixed experiences with this medical care. The physicians are genuinely supportive, yet I endured an excruciatingly prolonged wait of more than twelve months for a neurology consultation regarding a..
Little Waltham Surgery
Sue J.
I'm utterly perplexed by the critical reviews circulating about this medical practice. They've implemented an innovative callback system that eliminates long phone wait times, and in my experience,..
Little Waltham Surgery
Jaya J.
An absolute nightmare of a medical experience. The front desk staff are incredibly discourteous and take forever to pick up the phone. The physicians display incompetence, frequently misdiagnosing..
Little Waltham Surgery
Laura T.
I have absolutely no complaints about this surgical practice, as they demonstrate remarkable empathy and genuine kindness. I'm puzzled by negative comments regarding the administrative staff, since..
Little Waltham Surgery
Derek B.
Exceptional medical procedure and medication services. Staff demonstrated outstanding courtesy and expertise throughout the entire experience.
Little Waltham Surgery
Marion R.
Staff at the front desk consistently display a warm and supportive demeanor, while the medical professionals are attentive and take the time to thoroughly understand your health concerns without..
Little Waltham Surgery
Kal K.