KK

Kal K. 10 months ago • From Google

Rating

Bad

Anima appointment system fails patients miserably

Since Anima's launch, securing an appointment or reaching a representative has become virtually unattainable. The current state of affairs is utterly disgraceful. The online booking process is incredibly frustrating. Previously, waiting in line was tedious, but now the digital system completely locks out users when it reaches maximum capacity, leaving everyone helpless until it becomes available again. The booking procedure urgently requires a comprehensive review and overhaul. While the staff demonstrate a willingness to assist, they are fundamentally constrained by the system's limitations.

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