The Chesser Surgery
Jason S. one year ago • From Google
Bad
Anima system fails patient in urgent medical need
Since the new Anima booking system was introduced, this surgery has become completely ineffective, making it impossible to communicate with anyone or resolve any issues. I attempted to secure a doctor's consultation today, only to wait endlessly, receiving nothing more than a message on the Anima system informing me of a pharmacy referral. Upon visiting the pharmacy and explaining my referral, they declared themselves unable to help and directed me back to the surgery. Returning, I spent 30 fruitless minutes trying to reach someone, with no success. I have a General Anesthetic Operation in just three days and desperately needed guidance from my GP to confirm my fitness for the procedure. If I'm not medically cleared, the slot could be given to another patient on the waiting list, and time is critically short. This surgery no longer operates as efficiently as it once did; previously, such matters would have been addressed immediately and seamlessly. Consequently, I am now seeking alternative medical care, having completely lost confidence in this practice.
The medical practice shows minimal concern and responsiveness regarding my elderly father's healthcare needs. His COPD has been neglected for an extended period, and I've been forced to persistently..
The Chesser Surgery
Chipo J.
On a morning around 8:30am, I arrived at the clinic with my 5-year-old daughter, who had been experiencing persistent coughing and sneezing for a week. Despite ongoing cough medication, her symptoms..
The Chesser Surgery
JAN F.
It's truly disappointing how this medical practice has deteriorated over time, especially considering I've been a patient here for nearly four decades. The nursing staff remains compassionate and..
The Chesser Surgery
Irvin I.
A conference was in session precisely when I was scheduled to arrive, despite reception assuring me the time was available! The staff demonstrated a complete absence of consideration. Being forced..
The Chesser Surgery
Loonyman C.
These medical professionals are absolutely incompetent, with staff displaying terrible attitudes. Attempting to schedule an appointment is a nightmare - I was left hanging on the phone for five..
The Chesser Surgery
samira k.
My child struggles with severe ADHD and autism. The medical professionals here are incredibly supportive and kind. The manager, in particular, stands out for their compassion. I've consistently..
The Chesser Surgery
Theepan T.
Their communication is completely unreliable. I was expecting to get my test results from a procedure done a month earlier, and when I inquired, they claimed they couldn't locate them. This is an..
The Chesser Surgery
Miss D.
The medical practice misplaced my test samples. They initially accused me of not submitting the tests as requested. Once it was confirmed I had dropped them off, practice manager Julie dismissively..
The Chesser Surgery
Rhumbathunder R.
Delightful medical procedure with top-notch care. The sole drawback is the lengthy wait times. If you want to avoid delays, consider private healthcare. I've been under the care of numerous..
The Chesser Surgery
peter r.
My wife recently attempted to contact her doctor's office regarding the results of a scan performed at St. Helier Hospital, which has been pending for weeks. Previously, Dr. Cockbain had reported a..
The Chesser Surgery
Anonymouse
Get yourself out from this Surgery before you drop dead. They don't care about you. The worst management. Leave before it's too late.
The Chesser Surgery
Anzwara S.
The reception staff at this surgery are discourteous and unprofessional, displaying a condescending attitude towards patients and their families. They act as if they're above reproach and become..
The Chesser Surgery
Daisy A.
Dr. Mak and his team consistently deliver top-notch medical care. The entire staff, from the physicians to the administrative personnel, are incredibly supportive and responsive. I cannot express..
The Chesser Surgery
Annabel B.
The woman working at the front desk demonstrated an extremely discourteous and inappropriate demeanor during our interaction.
The Chesser Surgery
Georgia H.
I would absolutely rate this medical service at zero if the rating system allowed it. The wait times are interminable, and the physicians demonstrate complete incompetence while displaying an..
The Chesser Surgery
Derek M.
Absolutely top-notch service this time around. The booking process was smooth, with a reservation made just a day prior. I was punctual, arriving precisely within 10 minutes of my scheduled slot,..
The Chesser Surgery
F R.
Unsatisfactory service. They neglect to communicate with patients and then criticize me for their lack of accountability. Completely unproductive experience.
The Chesser Surgery
Paige G.
Dr Carmichael and Dr Cockbain are absolutely essential to this medical practice - they're truly exceptional professionals who keep everything running smoothly. Dr Syeid, who seems to be a newer..
The Chesser Surgery
David T.
Every physician and all the staff are truly exceptional at their jobs. I've experienced their top-notch care and attention, which they absolutely deserve. They go above and beyond in their work, so..
The Chesser Surgery
Kay M.
Dr. Carmichael is truly exceptional. She has been instrumental in supporting my mental health journey, and I am incredibly grateful for her care. Her compassion and expertise have made a significant..
The Chesser Surgery
Julie S.