Farnham Park Health Group

GP completely lacks any semblance of competence or professionalism.

I've been a patient at FPHG for three years, visiting for personal and family healthcare needs. Truthfully, I haven't encountered significant problems. While the online booking platform is..

The purpose of digital platforms is to provide accessibility beyond traditional office hours, yet this practice falls short of that expectation. It's incredibly frustrating that online request..

Exceptional experience as a patient at this facility. However, after relocating approximately three years ago, I've been futilely attempting to obtain my medical records. Despite numerous email..

Perpetually shut down because of insufficient personnel. Services are consistently delayed and hard to obtain.

Smooth and satisfactory surgical procedure overall

The staff consistently demonstrate exceptional compassion, support, and expertise. They excel at providing prompt pediatric care. Despite the challenging circumstances created by our government's..

What was once a top-notch medical facility has now deteriorated into a completely ineffective operation since their GPS system was modified. There's an alarming lack of medication reviews, and..

I recently sought a medical consultation and filled out their digital intake form. When the online scheduling link didn't work, I decided to call the clinic directly. The front desk staff member was..

Zero stars would be too generous. The service is appalling, with everything pawned off to impersonal automated systems. On the rare occasion you actually speak to a surgery receptionist, they're..

A colleague is enrolled in Shere, where communication is consistently prompt. FPHG has just set up 2 consultations for me, one initially sought through Patches 7 weeks back, the other 8 weeks prior...

I'm simply reinforcing the sentiments shared by numerous previous reviewers. Their customer service is absolutely ATROCIOUS! It's clear they view clients as an unwelcome burden, intentionally..

This system is truly impressive and has significantly improved. However, I can't help but sympathize with those lacking internet access, as the telephone support queue is incredibly frustrating and..

I'd award them zero stars if possible. EACH encounter with them has resulted in some kind of mistake. I submitted registration forms three separate times, with them consistently misplacing them...

Completely frustrated with their current service, which previously was acceptable, but now scheduling an appointment has become virtually impossible.

A big thank you to Karen from the Prescriptions department who went above and beyond to assist me with an urgent medication pickup at Heathrow. Everything worked out perfectly, and now I can enjoy..

Scheduling a follow-up consultation with the same physician is an absolute headache. The clinic's policy restricts booking appointments ahead of time, limiting patients to same-day scheduling. The..

Couldn't care less about the patient experience. The entire system seems designed to create unnecessary hurdles. There's absolutely no consistency in medical care. They assign you to a physician and..

I've encountered compassionate physicians who genuinely try to address my medical concerns, but the administrative side of this medical practice is completely dysfunctional. Their decision to..

The surgical team exceeded all expectations. Their expertise and care were outstanding during our critical time. I'm truly grateful.