The Manor House Surgery

I wish there was an option to schedule an appointment in advance. My experience shows that to consult the doctor familiar with my medical history, I'm forced into an inconvenient process. I have to..

I've been dealing with COPD and tried calling on Friday. No appointments were available, and I continued calling on Monday with no success. I've been attempting to reach someone since 8 this morning..

Quick service and efficient personnel while waiting to drop off my friend for her medical visit. The staff was courteous and the process went smoothly.

Highlighting the unacceptable conduct of practice manager Ruth Barker Following an ongoing unresolved conflict with her I discovered this individual positioned outside the medical consultation area,..

Since joining Manor House surgery recently, I've been impressed by their welcoming staff and genuine commitment to patient care. Their approach makes me regret not choosing this practice much..

The medical staff were the sole bright spot in this ordeal. After our 5-month-old underwent surgery and wasn't acting normally, we were initially denied an appointment and told to call back the next..

I went for blood tests in the morning for my consultant to check if my cancer had returned, and by 7 PM, I received a text telling me to contact the doctors the next morning about my recent tests...

Scheduling here is a nightmare. They demand you book a Saturday morning slot a month ahead of time. Their customer service is abysmal and completely impractical for people with unpredictable health..

My general practitioner and their team are incredibly welcoming and friendly. Scheduling appointments is always a smooth process. The surgery efficiently sends my prescriptions directly to the..

Complete garbage and their bedside manner is absolutely appalling. You're lucky to get a mere 5-minute consultation after waiting around a week, and if, like me, you have ongoing health issues,..

Where do I begin I'm battling terminal cancer and have received absolutely no proper monitoring They recklessly removed my long-term antidepressants, which led me to have disturbing thoughts about..

Unsatisfactory service experience. I asked for a callback, but they claimed it wasn't recorded in their system after I had already waited for their response. The issue definitely requires..

Completely repulsive. Every now and then you might encounter a tolerable appointment, but in the vast majority of cases, they display total apathy. They consistently provide inaccurate details,..

It's somewhat mediocre. I'm not entirely convinced by their approach, and compared to my previous healthcare providers in Scunthorpe, these professionals seem less empathetic and more dismissive..

I'd give zero stars if I could! My toddler is currently hospitalized at James Cook and has been diagnosed as anemic, potentially requiring either an iron infusion or blood transfusion. The health..

They refuse to renew my prescription without scheduling a doctor's consultation, which seems unnecessary. This approach squanders National Health Service resources and potentially prevents patients..

To each their own, but in my personal experience, The Manor House Surgery provides outstanding service. From the entire staff to Dr David Royal, I have no complaints whatsoever. Kenny Surtees.

The reception staff at this medical practice are incredibly frustrating and uncooperative, with absolutely zero digital support options. I was forced to contact 111 just to secure an appointment...

I contacted the surgery regarding another round of penicillin capsules as advised by my James Cook doctor if the rash hadn't completely cleared. The practice nurse at 5pm confirmed all details were..

No matter how specifically I request a doctor's appointment, I always end up seeing a nurse practitioner... I'm starting to wonder if they actually have any real physicians working at this practice.