Skerne Medical Group

A clinician at the local medical practice in the area is without doubt the best GP I've seen in a long time. Their interpersonal skills are impeccable – they genuinely listen, give you the time you..

Highly organised and streamlined!!

I attended an appointment to discuss my medication management and was informed that changes would be made to my insulin regimen. I expressed that I was satisfied with my current medication and did..

Excellent service. You might have to wait a while on the phone to get through, so a top tip is to put it on speaker phone and let it progress through the queue while you do something else. As I have..

The reception team would benefit from additional training in handling difficult interactions.

I have attended this facility on two occasions following a transfer from another medical centre. The staff demonstrated excellent professionalism, and the clinical care provided was notably superior..

This surgery has not progressed despite significant investment and numerous changes over the years. The safety screen appears to be a response to patient frustration, which I believe stems from..

I have been requesting a blood test for approximately eighteen months without success. The practice has repeatedly delayed or declined the request, stating it is unnecessary. Given my ongoing..

I recently joined my new local medical practice after moving house and have been very satisfied with my experience so far. I have some ongoing health conditions alongside several new health concerns..

There was a time when you could see a doctor whenever needed. Those days seem to have passed, and appointments are now difficult to come by. It appears that accessing medical professionals has..

Dismissed without proper consideration, felt unheard regarding concerns..decided to seek private healthcare instead.

The practice would benefit from increased resources, particularly regarding clinical staff. The medical professionals themselves provide excellent care when appointments can be secured. However, the..

The team here is wonderful. Both the reception staff and the clinical staff are consistently friendly and supportive.

I am very upset and feel disrespected by what has happened. My carer informed me that my pain relief has been reduced following a medication review that I was not aware was taking place. Rather than..

I have been very disappointed with this practice. We have been registered here for many years, and recently, following changes to our family circumstances, we were informed that we would need to..

The healthcare professional I saw demonstrated a lack of concern during my appointment.

The reception team at the surgery is always lovely and helpful, consistently going the extra mile to provide assistance and kindness. The nursing staff are equally pleasant and professional. Thank..

E-consult request resulted in a 28 day wait for a telephone appointment, the outcome I needed a face to face appointment. With the outcome a face to face appointment was needed. The GP told me he..

Absolutely terrible experience with numerous issues at the practice that would be too extensive to detail, and the reception staff were unhelpful, making it feel like a complete waste of time.

Excellent care provided. The staff demonstrated courtesy and helpfulness throughout the appointment booking process, and it was evident they take genuine interest in supporting their patients.