Mayfield Medical Centre

On three separate occasions I was denied a doctors appointment by the hostile receptionists. First time, I had to ring 111 who sent an ambulance fearing I was about to have a heart attack. Second, a..

I recently attended this medical practice for the first time and was greeted by an incredibly supportive physician. The environment felt serene and welcoming. Overall, my encounter was thoroughly..

Received my seasonal influenza vaccination at this location on Saturday morning. The clinic was remarkably streamlined and well-organized, requiring advance appointment scheduling. The staff managing..

Appalling communication delays plague this healthcare provider, with critical messages lingering unaddressed for weeks before any physician attention. Patients can anticipate agonizing wait times..

We're attempting to sign up with a local medical practice since we recently moved to the area. Mayfield is the nearest clinic, and while the doctors boast a "Good" CQC rating, the quality of their..

I truly appreciate the pharmacy team's assistance and support in helping me secure my medication. Their kindness and professionalism made the process smooth and straightforward. Many thanks to them.

This system is incredibly inefficient, making me doubt if anyone competent is overseeing it I submitted a prescription request via the NHS app, only to receive an email from the practice suggesting..

Absolutely dreadful experience. Wasted over three-quarters of an hour waiting on hold just to schedule a pediatric medical consultation. The receptionist then claimed someone would return my call -..

The phone support is absolutely terrible. I've been stuck in the queue at the top spot for more than sixty minutes, with absolutely no one answering the call. This isn't an isolated incident—it..

During my consultation today, Dr. Reed was incredibly supportive and calming. He dedicated time to hearing my concerns and thoroughly explained everything. His approach left me feeling much more at..

Exceptional customer support at the Cherrybrook medical facility. Jodie and Vickie delivered outstanding assistance during my visit today. The medical staff appeared to be handling a high volume of..

Appalling service following the Mayfield merger is utterly unacceptable. It's impossible to reach anyone, and the situation is truly dire. I'm deeply concerned for vulnerable and elderly individuals..

Getting an appointment here is a nightmare. Physicians contact patients at random, with zero advance warning, leaving people in impossible situations - whether they're driving, working, or resting...

I was thoroughly impressed with my medical visit yesterday. Every staff member I interacted with demonstrated warmth, accessibility, and competence. The physicians were especially kind and attentive..

Phone number doesn't connect when dialing. Excellent customer support

Disclosed confidential health details to an external entity without obtaining my permission or informing me beforehand. The minimum rating of one star is actually far more generous than their actions..

I initiated an appointment request on August 26th, with the understanding that I would be notified when additional time slots became available. After waiting, I was eventually contacted on September..

Nicky at Mayfield Medical Centre provided exceptional assistance this morning during a particularly challenging time. I was feeling overwhelmed and emotional after experiencing frustration with the..

Utterly disgraceful. With my Mother battling cancer, securing a simple blood test appointment recommended by her chemotherapy unit has become an exhausting ordeal. I'm thoroughly outraged and fully..

I'm truly relieved I'm not personally navigating this medical facility, especially while helping a friend through their experience. They seem completely oblivious to patients' psychological and..