Abbeyview Surgery

Extremely disappointing experience. The practice appears to be expanding, which has resulted in increased patient numbers. Accessing appointments with a clinician has become difficult, and requested..

This practice has been very difficult to access, with consistent challenges in securing appointment slots. There also appear to be frequent staffing absences, which impacts availability for patients..

This surgery used to be reliable, but that's no longer the case. It's become increasingly difficult to reach anyone by phone, with staff frequently unavailable. However, when visiting in person, it..

⭐⭐⭐⭐⭐ Review – Abbeyview Surgery I would like to sincerely thank the pharmacy team member and the clinician I consulted for the exceptional professionalism, care, and support they have shown..

I have had a positive experience at this surgery since registering my young child. The clinical team has been accommodating when we have needed appointments, and I am particularly grateful to the..

My time at this practice was disappointing and left me feeling quite frustrated. The overall service fell short of what I would have hoped for.

While securing an appointment can sometimes prove challenging, we are able to obtain one through the online booking system. The reception team consistently demonstrates friendliness and helpfulness...

Giving this rating to the locum staff member covering during the holiday period. It is unfortunate that they are not a permanent member of the team. I recently had a face to face appointment with..

Extremely difficult to make contact with. There are now restricted times for ordering repeat medications, limited to a specific two-hour window when demand appears to be at its highest. The standard..

I have been a patient at this practice for over a decade now 👍

Extremely disappointing experience. Despite attempting to book through the online system and requesting a pre-scheduled telephone consultation, I faced significant delays in securing an appointment...

Scheduled for the earliest available slot but was offered an appointment two weeks away. This feels unhelpful when experiencing current health concerns and needing prompt attention, particularly as..

Having experienced several medical practices throughout my life, this surgery stands out significantly from what I've encountered previously. The team demonstrates exceptional compassion and..

We have been patients at this surgery for over ten years. In the early years, the service was excellent, with calls answered promptly and same-day appointments readily available. Unfortunately, the..

Appointment slots are provided for telephone consultations, but there seems to be inconsistency in how these are managed. The experience involved waiting throughout the day without a clear..

The practice has significant issues with accessibility. I struggled to secure a timely appointment for my young child who needed medical attention, and the waiting times were extremely frustrating...

The team has consistently demonstrated helpfulness and we have felt well supported, particularly during our time managing care for our young child. Appointment availability has been convenient with..

I attended the morning surgery session today and overheard various complaints from other patients regarding their care experiences. However, I have found the practice to be consistently kind and..

I have just spoken to a receptionist to get some test results and she was extremely helpful. There are three clinicians at the surgery whom I trust; they are all very thorough, understanding,..

This practice has provided me with excellent support during what have been very difficult periods, particularly given the pressures on local services. When I attend appointments, the staff genuinely..