St Lawrence Road Surgery

The team members were welcoming, the reception area was pleasant and well-maintained, and my visits have consistently been positive.

I am extremely grateful for the exceptional care provided by the medical team at the practice. Their attentive approach and swift action led to me receiving emergency surgical intervention for a..

The front desk staff could benefit from demonstrating greater engagement and attentiveness. The clinical team members, however, are satisfactory.

I'm disappointed by the changes at this practice, which used to feel welcoming and attentive. Finding available appointments has become increasingly difficult, with the online system showing no..

Everything has gone smoothly up to this point.

Since 2021, the quality of service has declined significantly. If you're seeking a confrontational experience, this practice would oblige. The front desk team and management have been particularly..

Like many general practices in the area, establishing a strong ongoing relationship with a clinician proves challenging. The practice remains effective for urgent cases requiring prompt assessment,..

Attempting to reach the surgery by telephone involves a lengthy wait before someone picks up the call. Getting through required considerable time. When visiting the surgery in person, the..

It's difficult nowadays to come across healthcare professionals who genuinely care, but I've had a positive experience here. I consistently see the same advanced practitioner, who really takes time..

I have been attending this practice for approximately two decades, and I have noticed a significant decline in the quality of care provided. The clinical staff previously demonstrated thoroughness..

My father has just had major surgery and needs help for 4 to 6 weeks while he recovers. I was told I’m out of their catchment area even though I’m with them and they are only 1.1 miles away and I..

It is difficult to reach the practice by telephone, and there are no available appointments outside of standard working hours. A member of the reception team informed me of this limitation. This..

Unable to reach the practice by telephone on multiple attempts, with extended waiting times in the queue. When contact was eventually established after a considerable delay, the earliest available..

The team at this practice have consistently demonstrated care and compassion towards me and my loved ones. I find it straightforward to secure an appointment, and when that isn't possible, they make..

I'm very satisfied with this practice and impressed by the professionalism demonstrated throughout. The clinical team members are knowledgeable and current in their approach, they take time to..

I wanted to share that while people tend to voice complaints readily these days, my own experience at this practice and with the team over the past year—during my partner's health challenges and my..

The practice provided excellent care for my child when he became unwell at a family member's home!

I've been a patient at this practice for quite some time now, and I genuinely feel fortunate to have access to their services. The administrative staff consistently demonstrate helpfulness and..

The reception team have been wonderful, displaying great patience and compassion throughout my numerous interactions with them regarding a family matter. I would hope that all medical practice..

There has been a noticeable improvement compared to earlier in the year, with an expanded medical team now in place resulting in enhanced service quality.