West Quay Medical Centre

I used the automated appointment system for the first time today, and secured a GP telephone appointment within three or so minutes. The system notes which telephone numbers you have and lets..

Absolutely disgraceful service, from the reception staff who have no customer service skills at all, zero empathy, are rude and totally indifferent to you, to the telephone system where even calling..

The problems are self explanatory. The record of your surgery leaves much to be improved. They NEVER answer the phone ever. Not just me. its a disgrace. You probably won't even read let alone..

Once an appointment is booked, the service is excellent. The clinic offers convenient parking, a comfortable waiting area, and knowledgeable doctors. However, the challenge lies in actually securing..

This surgery is a disgrace. The inability to obtain an appointment when you can ring and be waiting for up to 20 minutes only to be cut off. Often the surgery only takes Emergency appointments. ..

Absolutely disgraceful service, from the reception staff who have no customer service skills at all, zero empathy, are rude and totally indifferent to you, to the telephone system where even calling..

I often see many people turning to social media to complain about the surgery, the booking process, and other aspects of the service. However, in my experience, the process has always been smooth..