NC

Nigel C. 4 years ago • From Google

Rating

Bad

Appointment access has become really difficult

This medical practice was satisfactory in the past, but the standard of care appears to have declined. Obtaining an appointment has become increasingly difficult, as staff seem to require extensive justification before granting access to a doctor. Despite having a significant medical history and ongoing health concerns, I have struggled to secure either a telephone consultation or an in-person appointment. I have made a formal complaint through the appropriate channels, though I am not optimistic about the outcome. I am actively seeking alternative healthcare provision with a practice that demonstrates greater commitment to patient care.

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