AA

Andrea A. 6 months ago • From Google

Rating

Poor

Appointment availability has become increasingly difficult

It's unfortunate to see what this practice has become, as it was once a reliable facility. The recent merger appears to have had a negative impact, which is disappointing given the feedback from other patients. It seems inconvenient that certain screening services now require travelling elsewhere when they could potentially be offered locally. The situation has continued to decline over recent months. My experience has been frustrating enough to affect my stress levels during visits. When my family member recently needed to speak with a clinician about medication concerns raised by another healthcare provider, we were told no appointments were available, despite the waiting area appearing quiet. This lack of accessibility is concerning, and I intend to follow up on this matter to ensure the issue is properly addressed.

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