Humbleyard Practice
HC
Helen C. one year ago • From Google
Bad
I experienced symptoms of a progressive neurological condition and requested an inpatient referral for additional diagnostic testing at a hospital trust in early February. I was informed that this type of referral pathway was not available through that route. In mid-April, I lost the ability to stand and was subsequently diagnosed with a serious neurological condition requiring extended inpatient care and rehabilitation over several months. I later learned that the hospital does accept such referrals when supported by appropriate primary care documentation, which raises questions about whether a different approach might have altered the outcome. I feel disappointed, as earlier intervention and treatment may have potentially limited the progression of my condition. I had previously received excellent care from another clinician at the practice, though I was unable to secure an appointment with them on that particular occasion. Over my many years as a patient at this practice since the early 1980s, I have noticed a considerable shift in its character and effectiveness. The practice no longer appears to be serving its community as well as it once did, and I have observed a gradual decline in its overall standard and approach to patient care.
Mogamed B.