SG

Samantha G. 2 years ago • From Google

Rating

Bad

Appointment availability made urgent prescriptions impossible

Securing an appointment at this practice has proven to be quite challenging. I made multiple attempts starting at 8am over several consecutive days as I urgently required repeat medications for family members managing a seasonal respiratory condition. Despite the clinical need for a review before the prescription could be issued, I was unable to obtain an appointment on the day I called or on any subsequent date offered. I was directed to contact the out-of-hours service instead. Following that contact, I had to attend an alternative practice to receive the necessary support for my family member's condition. I am currently in the process of registering with a different GP practice.

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